"We’re seeing faster resolution and higher satisfaction ratings from our omnichannel customers. Where we were once near the bottom in satisfaction rankings, now we’re consistently among the top one or two."
"The IBM analytics platform enhances the Consolidated network team's understanding of how the change affects the network. Before, we didn't have visibility into how that change would manifest in our services, but Predictive Insights tells us that and helps us manage change better."
"The Aginity and IBM solution lets marketing analysts build rich, customized libraries of behavioral attributes that represent distinct steps along the customer journey and then execute appropriate tactics at each step. "With a living, breathing definition of their customers, companies can quickly turn insights into actions."
"IBM really helped us understand how we could better leverage our SAP technologies to deliver on our commitment to consumers."
"IBM combined SAP knowledge with a wide range of technology expertise - a key differentiator that no other company was able to provide."
"One global retailer achieved up to a 99 percent delivery success rate by using Centiro solutions to automate shipment tracking and capacity planning so customers could schedule delivery days and time slots. Together, Centiro and IBM make supply chain logistics an integral part of the e-commerce platform."
"Working with TmediaT to deploy IBM Aspera was a key enabler of the European Genome-phenome Archive."
“Our colleagues at the EMBL-EBI had already used IBM Aspera widely, and we wanted to discover if we could extend the benefits that the EMBL-EBI had seen into our work on the EGA,”
"With help from IBM and SAP, we are transforming our business – bringing operational efficiency to new highs."
"If we needed to do anything with the new data center, [IBM] handled it. And I think that the project ended up costing us less than it would have with another provider just because of the quality of personnel that IBM put on the project."
"The consolidation of accounting was only one part of the project; IBM and SAP also helped us take the first steps in our digital transformation journey."
"By supporting non-stop services, IBM DB2 pureScale offers us an important competitive advantage."
"The Aspera system was a key component in enabling us to build a complete end-to-end solution that allows filmmakers to log in, upload the film, set pricing and get it all encoded and live on the website within a 24 to 48 hour period."
"Embedding Aspera on Demand running in the cloud directly into our SHARC digital distribution platform was an obvious choice and allowed us to extend the benefits of high-speed digital delivery to over 100 movie theaters using SHARC."
"Aspera is the most trusted partner for companies we deliver content to."
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