“i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”
"Whenever we needed those cases we had to request them from storage by box number. Once we requested the box, we had to wait a day or so for the box to be delivered. And it wasn’t just the case, it was the whole box that that case was included in. So we’d have to sort through a box of maybe 100 cases just to look for that one. Once we were done with the case we’d have to call the storage facility and arrange a pickup for them to bring it back to the storage facility. So it was a pretty inefficient process. And it affected our time management."
"There wasn’t a document repository that was used for any of the processes so that you could go and look at a case and see end-to-end all the documentation that supported that investigation as well as analysis."
“The reporting tools within i-Sight will make it easier for staff to analyze data and detect patterns of fraud and abuse that might otherwise have gone unnoticed.”
"We did not have a uniform and effective, consistent means of tracking anything, particularly student and employee concerns."
"I receive a report once a week on sexual harassment cases. Our general counsel can generate reports for cabinet staff meetings and reports can be generated automatically."
"We were using a shared drive. It was not efficient. We had information spread across different areas and it was just difficult to find things and there was no process flow."
"I would run the same report with the same parameters on the same morning and get different results."
“Our project manager called them the best vendor he has ever dealt with. The support he has received from the i-Sight team is amazing.”
“Anyone who manages a large volume of cases would be interested in a system like this”
"With i-Sight, because what you enter is what you get we really stress the point that you should put the details in the database. It’s simple to enter hit words or the parameters of what you’re searching, and it rolls it out and delivers it into a nice report package."