“i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”

"I receive a report once a week on sexual harassment cases. Our general counsel can generate reports for cabinet staff meetings and reports can be generated automatically."

“Having i-Sight branding on our website legitimizes us. It adds credibility.”

"I would run the same report with the same parameters on the same morning and get different results."

"We did not have a uniform and effective, consistent means of tracking anything, particularly student and employee concerns."

“Anyone who manages a large volume of cases would be interested in a system like this”

"With i-Sight, because what you enter is what you get we really stress the point that you should put the details in the database. It’s simple to enter hit words or the parameters of what you’re searching, and it rolls it out and delivers it into a nice report package."

“Complaint management is an efficiency driver. We’re changing the culture and philosophy toward complaints, putting the focus on complaints as an opportunity to improve.”

"We were using a shared drive. It was not efficient. We had information spread across different areas and it was just difficult to find things and there was no process flow."

"There wasn’t a document repository that was used for any of the processes so that you could go and look at a case and see end-to-end all the documentation that supported that investigation as well as analysis."

“The ability to capture data and build enforceable cases in i-Sight is helping us fulfill our mission.”

“The reporting tools within i-Sight will make it easier for staff to analyze data and detect patterns of fraud and abuse that might otherwise have gone unnoticed.”

“Our project manager called them the best vendor he has ever dealt with. The support he has received from the i-Sight team is amazing.”

"It's really changed the way that our first line team does their casework and holds themselves accountable."

"Our current system couldn’t be accessed by the field staff, so things were reported through the manager instead of directly from the field clinicians. The Department of Health in Pennsylvania always asks for a list of our incident reports when they come here to do a survey or if they …