23 i-Sight Testimonials

“Our project manager called them the best vendor he has ever dealt with. The support he has received from the i-Sight team is amazing.”

“Complaint management is an efficiency driver. We’re changing the culture and philosophy toward complaints, putting the focus on complaints as an opportunity to improve.”

"We did not have a uniform and effective, consistent means of tracking anything, particularly student and employee concerns."

“And the technical staff at i-Sight is one of the most responsive groups I have ever worked with. They’ve been right on top of everything – just gems to work with.”

“The reporting tools within i-Sight will make it easier for staff to analyze data and detect patterns of fraud and abuse that might otherwise have gone unnoticed.”

"It's really changed the way that our first line team does their casework and holds themselves accountable."

"I would run the same report with the same parameters on the same morning and get different results."

“With i-Sight, our investigations proceed more efficiently, our clients get better information, our senior management is better informed and I and my staff have more time to devote to operational responsibilities.”

“We are excited to have found i-Sight.”

“Having i-Sight branding on our website legitimizes us. It adds credibility.”

"i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”

"We were using a shared drive. It was not efficient. We had information spread across different areas and it was just difficult to find things and there was no process flow."

"There wasn’t a document repository that was used for any of the processes so that you could go and look at a case and see end-to-end all the documentation that supported that investigation as well as analysis."

"We've eliminated the need to crunch numbers for simple frequency statistics, which is kind of amazing."

"I receive a report once a week on sexual harassment cases. Our general counsel can generate reports for cabinet staff meetings and reports can be generated automatically."