23 i-Sight Testimonials

“i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”

"There wasn’t a document repository that was used for any of the processes so that you could go and look at a case and see end-to-end all the documentation that supported that investigation as well as analysis."

"I receive a report once a week on sexual harassment cases. Our general counsel can generate reports for cabinet staff meetings and reports can be generated automatically."

“And the technical staff at i-Sight is one of the most responsive groups I have ever worked with. They’ve been right on top of everything – just gems to work with.”

"i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”

“Complaint management is an efficiency driver. We’re changing the culture and philosophy toward complaints, putting the focus on complaints as an opportunity to improve.”

“The ability to capture data and build enforceable cases in i-Sight is helping us fulfill our mission.”

“With i-Sight, our investigations proceed more efficiently, our clients get better information, our senior management is better informed and I and my staff have more time to devote to operational responsibilities.”

"It's really changed the way that our first line team does their casework and holds themselves accountable."

"We've eliminated the need to crunch numbers for simple frequency statistics, which is kind of amazing."

“Our project manager called them the best vendor he has ever dealt with. The support he has received from the i-Sight team is amazing.”

"I would run the same report with the same parameters on the same morning and get different results."

"I think if I didn't have i-Sight I'd need another employee."

"Our current system couldn’t be accessed by the field staff, so things were reported through the manager instead of directly from the field clinicians. The Department of Health in Pennsylvania always asks for a list of our incident reports when they come here to do a survey or if they come on a complaint, and we had a hard time getting that information out of the old system."

“Having i-Sight branding on our website legitimizes us. It adds credibility.”