"Whenever we needed those cases we had to request them from storage by box number. Once we requested the box, we had to wait a day or so for the box to be delivered. And it wasn’t just the case, it was the whole box that that case was included …

“And the technical staff at i-Sight is one of the most responsive groups I have ever worked with. They’ve been right on top of everything – just gems to work with.”

“Anyone who manages a large volume of cases would be interested in a system like this”

“i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”

“Complaint management is an efficiency driver. We’re changing the culture and philosophy toward complaints, putting the focus on complaints as an opportunity to improve.”

"We were using a shared drive. It was not efficient. We had information spread across different areas and it was just difficult to find things and there was no process flow."

"There wasn’t a document repository that was used for any of the processes so that you could go and look at a case and see end-to-end all the documentation that supported that investigation as well as analysis."

"I receive a report once a week on sexual harassment cases. Our general counsel can generate reports for cabinet staff meetings and reports can be generated automatically."

"Our current system couldn’t be accessed by the field staff, so things were reported through the manager instead of directly from the field clinicians. The Department of Health in Pennsylvania always asks for a list of our incident reports when they come here to do a survey or if they …

"We've eliminated the need to crunch numbers for simple frequency statistics, which is kind of amazing."

"We did not have a uniform and effective, consistent means of tracking anything, particularly student and employee concerns."

“Having i-Sight branding on our website legitimizes us. It adds credibility.”

“With i-Sight, our investigations proceed more efficiently, our clients get better information, our senior management is better informed and I and my staff have more time to devote to operational responsibilities.”

"I think if I didn't have i-Sight I'd need another employee."

"i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”