"Whenever we needed those cases we had to request them from storage by box number. Once we requested the box, we had to wait a day or so for the box to be delivered. And it wasn’t just the case, it was the whole box that that case was included …

“And the technical staff at i-Sight is one of the most responsive groups I have ever worked with. They’ve been right on top of everything – just gems to work with.”

"I receive a report once a week on sexual harassment cases. Our general counsel can generate reports for cabinet staff meetings and reports can be generated automatically."

“i-Sight is a great tool to track all activities and demonstrate estimated savings when we’re successful with an investigation.”

"I would run the same report with the same parameters on the same morning and get different results."

“Complaint management is an efficiency driver. We’re changing the culture and philosophy toward complaints, putting the focus on complaints as an opportunity to improve.”

"I think if I didn't have i-Sight I'd need another employee."

"We've eliminated the need to crunch numbers for simple frequency statistics, which is kind of amazing."

“My special investigative unit manager told me the other day that she couldn’t live without i-Sight.”

"We were using a shared drive. It was not efficient. We had information spread across different areas and it was just difficult to find things and there was no process flow."

"There wasn’t a document repository that was used for any of the processes so that you could go and look at a case and see end-to-end all the documentation that supported that investigation as well as analysis."

“The ability to capture data and build enforceable cases in i-Sight is helping us fulfill our mission.”

"Our current system couldn’t be accessed by the field staff, so things were reported through the manager instead of directly from the field clinicians. The Department of Health in Pennsylvania always asks for a list of our incident reports when they come here to do a survey or if they …

“We are excited to have found i-Sight.”

"With i-Sight, because what you enter is what you get we really stress the point that you should put the details in the database. It’s simple to enter hit words or the parameters of what you’re searching, and it rolls it out and delivers it into a nice report package."