“I want to express my thanks for your expertise, patience and perseverance in helping us develop our company Employee Handbook. I had only a vague notion of what we needed but you translated it into a very useful resource that numerous employees have commented on. I also appreciate the fact …

"Arlene, you significantly helped make our National Speaker’s Association Minnesota Chapter event remarkable this evening. Your music, your M.C.ing and your exuberance created the perfect tone. Thank you for helping make it such a successful event."