"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization lets us move faster than the market and stay consistent at scale."
"They’re loving [digital tipping]. We have the QR code cards that staff members can fill out with their name and put right on the nightstand. When I go and do room inspections, I see that little card there. And I know that that housekeeper was excited to put that card …
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