158 Hootsuite Testimonials

"Since Orange was active on social networks on our various territories, we have been challenged from inside our company. It forced us to evolve and change how we work. In the past, services and departments were working separately on their field, like marketing, customer service, communication, human resources. Now, these departments work together."

“Serious recruiting agencies with a strong social media presence are rapidly gaining market share, and those without, are missing out.”

“We use Hootsuite to secure our publishing and engagement efforts. We schedule and have all our messages in a controlled environment to ensure compliance, should any regulation organizations check.”

"Hootsuite allows us to better understand the impact of social media and engage customers more strategically through social channels. As social media becomes a more important part of how our customers communicate, we will continue to invest here."

"Software vendor Marketo combines social customer service with traditional service channels using Hootsuite and Salesforce.com. The move toward a multichannel customer engagement centre has seen the customer support organization achieve a customer satisfaction level of 93%."

"We needed a new approach to ensure that the hundreds of people who managed Local World’s accounts could do so with the right knowledge, data, and understanding."

"Hootsuite Analytics provide us with tangible and quantifiable insights into the success of content and how we can reach new and existing audiences better."

"Hootsuite streams allowed us to closely monitor all relevant Australian Open conversations and respond to fans when required. It also allowed us to tap into other conversations where fans may not have known we existed."

"Social media at the Australian Open has been instrumental in keeping our fans engaged and our sponsors happy. It ultimately provides a platform to increase interest in our sport."

"Hootsuite helps us ensure that WWF’s social media presence is always on-brand, secure, and according to our strategy. Together with Hootsuite Insights, we’re immediately notified if an action is required."

"The Social Desk provides an opportunity for hotel managers to increase revenue, engagement, and obtain positive feedback from their guests. I encourage all other hotels to join."

“We want to remove the taboo around finances and money by filling the financial guidance gap and providing people with accessible, useful and selfless content to help make informed and confident decisions.”

"We’ve long seen online engagement as a tremendous opportunity. The challenge has been how to be responsive in real-time, while remaining compliant. We are confident that this industry-leading initiative by Canaccord Genuity Wealth Management Canada and Hootsuite satisfies that goal."

“The best way we can promote mobile banking is by marketing where our customers are. More likely than not, they are on social media on their phone, so it’s a natural extension to download our mobile banking app and use it wherever they may be.”

“We’ve always been early adopters in digital banking, but we’ve basically kept our updates to ourselves because change comes with the territory of staying current. Giving our product launches the marketing they deserve is part of our differentiator, positioning our brand among other innovators.”