“Recently, the solution proved to be a real life-saver during a call-out to a residential kitchen fire. During that dispatch, firefighters didn’t get the radio page but they did get the text messages sent via HipLink’s notification software. The volunteers arrived on-scene quickly despite the radio failure.”

“Using HipLink for text messaging has significantly reduced the number of callbacks the dispatchers receive with radio voice communication. Text messaging can be used to clarify the what, when and where questions that are always asked. We’ve been able reduce the number of follow up communications. Additionally, because the first …