Harbour Software Testimonials

“It is easier for our employees to develop reports compared to the previous solution. There was a high degree of complexity associated with the competitor product we were using. It would take multiple hours to create an agenda whereas with Doc Assembler that can be done in a matter of minutes. This resulted in a tremendous amount of admin labour savings. The Council engaged with Harbour Software when the pandemic restrictions were being implemented by the State government. During this period, training was delivered remotely using Microsoft Teams. The employees that attended online training were very happy with how it was delivered. Harbour Software understood our requirements and worked with us to deliver quality outcomes. The post implementation service has been very good. If our users had any issues that needed to be resolved, they were quick to respond and guided us in the right direction.”

“Thank you for actioning the improvement suggestion I made to have the Minutes/Resolution added to the Item Detail in the Docs Overview Tab. This has made searching for resolution numbers so much more efficient and it is great for staff to be able to access the resolution numbers themselves without having to go through the administrator. Thanks again for the awesome customer service!”