“The Harbour Software solution has proven to be a much sought-after tool internally. In fact, excitement by staff for the product has been such that the City of Casey has had to slow the user take-up to ensure that the rollout plan is maintained and that training is provided in a methodical fashion first. Our experience with Harbour Software has been smooth and the extra value add has been immense, evidenced by the delivery of customised templates that suit our specific requirements. Once our people saw the product they loved it as they could see how easy it is to use and they could recognise the value it brought to their workflow improvements. Harbour Software has provided a timely and professional service. Their previous experience with Local Government Authorities meant they could speak our language and were able to guide us effectively through the development and implementation process.”