"I would like to thank you for the program Hairware that your business provides. We have found Hairware to be the perfect fit for our business and have it running in four of our Hair Salons without any issues and plans to put it in the balance of our locations over the next period of time. As we found with other salon software systems they were either too hard or difficult to understand or crashed as they were internet based or just too difficult for the average hairdresser to use. As we have gone live in each of our salons with Hairware we have managed to train ladies that were straight out scared to use a computer at the beginning of the day and were like computer wizzes by the end of the first day. They have found it extremely simple to use and if anything have sped up the process of booking in clients and processing their sale at the end of the clients visits. We have also seen a growth in our rebooking’s as a result of the program prompting the girls and also greater return rate of clients due to the automated SMS system. The reporting is the best that I have seen on the market and allows us to manage our business at the press of a button, though better yet allows our staff to better monitor their own performance as regular as they feel they need to – we have seen a growth in overall turnover in the vicinity of 15% which is the opposite direction to the market trends at the moment. We have made recommendations to many of our friends that own hair salons to have a look at the system and I believe they are also in the process of changing over as they have been able to see the outstanding results we have achieved with Hairware. Again thank you and we are more than happy with result we get from your program Hairware."