"In 2010 we changed from hairware to the other main computer software company because we felt that they had more to offer at that stage. Well that turned out very different for us. Even though the new system had all we asked for it was so much more complicated It took many weeks of training to get the basics in place and many more weeks before we started to understand the system. Yes it was very complicated and difficult to ran and this was a constant struggle were we were taking valuable time away from what our business really was all about: Looking after clients. Since we have changed back to hairware the salon is running smoother than ever. The software is easy to operate and all staff just love it. The auto marketing is just fantastic, easy to “dial in” to the salon and do some work from home. The sms is also much more cost effective saving us well over $100 a month. We are all very glad to be back with the Hairware team. No matter what the question is we have always found a friendly Hairware support member at the other side of the phone line."
"I took on Hairware in 2007, 6 months after I opened my salon. Little did I know what I had taken on! With education, support and very little computer know how, I now use every single element of the Hairware salon Software program. Doing my BAS every month, by myself, takes me about one hour and saves me a few hundred dollars every single month. I do my wages and group certificates with little more than a few clicks of a mouse! The marketing side of things is fantastic and I can choose to contact just specific groups of people for different promotions and I can direct market to them instantly via sms and email. The sms appointment confirmation saves us so much time and money and our rebookings percentage have gone from 8% to over 65% each week! Using Hairware has given me the power to finally track my business to see where I am, to track my growth and to track any decline. It also gives me the tools to re-coup lost clients and money when I do see a down-turn in business. I LOVE my Hairware system. My business would not be growing by 20% every month without it! It gives me back quality of life through ease of use, it saves me money AND gives me the opportunity to make even MORE money! What more could you want from a computer system? It’s truly fabulous!"