"Growing the network is one challenge. Getting them engaged is another. Don't just focus on building big numbers of participants, work on your return rate too. Provide enticing relevant content, broadcast your events and materials, use social media and any other platforms - this is the way to boost return …

"One of the biggest benefits of PeerPal is efficiency. We're saving a lot of time in managing these families. We're also receiving more feedback forms than we've received before, which is so helpful. Oftentimes, ambassadors will have insight into our prospective families that we're able to put on their record …