"We’re dealing with sophisticated customers. What’s most important to these women is individuality. I have to create things she’ll want to wear, no matter who she is."
"Our new site, named My DirectBuy, represents the company’s most significant investment in what’s been a mindful and ongoing transition of our business model and service offerings to best serve members across all channels."
"In the past we went to the marketplace with partners where we didn’t have complete control of the experience. We went through a selection process and decided on Magento [and Gorilla Group] and the results have been better than expected."
"The new [website] provides an additional, highly productive channel for current and new customers. Combined with our extensive service center network, fluid power service and repair capabilities, electronic and printed catalog, and Maintenance Supplies & Solutions vendor managed inventory specialists, we are productively delivering value-added solutions for our customers’ industrial needs."
"The new site has further established our credibility and enables us to forge deeper relationships with our customers. As a result, we’ve seen tremendous improvements in the performance of our ecommerce channel since launch."
"HVAC professionals are busier than ever, and time really is money. Our new website was designed to provide one-stop-shopping for instant access to product information and ordering, training tools and specifications, to help people in our industry work smarter, not harder. From the rooftop to the desktop, our new ecommerce solution helps industry professionals maximize growth opportunities as they manage their businesses efficiently and effectively on the go."
"We sought a partner that not only appreciated our goals, but had the know-how to guide us in the right direction. Gorilla was the perfect partner for this effort as their knowledge of Magento and knack for creating optimal user experiences is second to none."
"Gorilla is an absolute pleasure to work with. I am impressed with their efficiency and ability to solve problems, I am impressed with their effective and consistent communication, and I am impressed with their ability to collaborate and make my voice heard as part of the team. Gorilla doesn’t make me feel like a client. They have my goals in mind, and are truly a collaborative partner"
"With their extensive experience, Gorilla has helped Outdoor Research reach one of our primary goals: leveraging the Magento platform to build our brand and communicate on a global scale."
"Gorilla Group went the extra mile to ensure our new site is an accurate reflection of our brand. The site embodies the overall quality of our product and provides the means to effectively tell our story and educate our customers."
"Gorilla took ownership of the entire process and gave us a site that puts Grid Connect on the same footing as our largest competitors."
"Our new site is beautiful. More importantly, the early metrics we’re seeing are showing positive improvements across all KPI’s including SEO performance, conversion rates and average order values."
"The design looks great…and I’m excited to show it off to our customers. Many thanks to all the folks at Gorilla who worked with us on this project."
"We absolutely love our new site. Gorilla helped us succinctly tell our brand story while creating a fresh, innovative online shopping experience. When consumers visit the winery it is a breathtaking, sensory experience unlike any other place, Gorilla was able capture this experience in a digital environment."
"Along with driving an increase in sales and average order value, our enhanced ecommerce channel has yielded numerous other business benefits, including direct lead generation at industry events, such as trade shows, as well as reduced time spent manually placing orders and updating basic customer information by our customer service and support team."