"We really liked the Givebutter solution—it was free and very easy to use. We loved all of the classes and the support from the customer service representatives. We got lots and lots of help when we were setting up our platform and our CRM."
“Every time that we've reached out [to Givebutter], everyone that I've ever talked to has been so quick and willing to help. We really, really appreciate that; that's been huge. I even had one week—in one of our first weeks on—during a stream, I was having problems with something going live. I was able to get someone and we were able to fix it while the stream was going. That was great! The accessibility and the help. One of the [fundraising] tips I would say is to be sure to reach out to [Givebutter support]. I have appreciated the responsiveness and the help on that.”
“All in all, Givebutter has really helped serve our needs. We researched a bunch of other kinds of fundraising tools and I think Givebutter is unique in the support of [Livestream] events.”
“We liked that we could livestream our event and enable our donors to make a contribution without leaving the platform for the Livestream. In any other platform that you're using, if the giving function is not there, they have to go away from the event to make that gift. We don't want to lose anyone; we wanted to make sure that people continued to stay engaged with us while they were making a gift. This [Givebutter] platform made the best sense for us.”
“None of us knew what we were doing, and Givebutter support was awesome. We emailed several times to say, “I don't know how to do this.” We had support from the Givebutter side who advised us on some of these other pieces that weren't [Givebutter] technology. They had enough experience to say, “Well, here's how that piece would play in,” and just gave us the confidence of let’s do this!”
“The customer service and the teams at Givebutter have been phenomenal. We've had very few issues across the board using the platform, but when we have, they've been taken care of immediately with kindness and with a sense of urgency. I think that's part of what really appeals to us about Givebutter. There's a true understanding of what it means to be a philanthropic organization: things do move quickly, so being flexible and being able to pivot is a huge asset.”
“If we were running this event in person, when the event was over, the giving was over. I think that happens with every event. It's very unlikely that days afterward people still feel inspired to give, but that actually happened with Givebutter. We were able to send this link out to our community members and that link was clicked many, many times which inspired a lot of giving. The celebration, regardless of what it is—fundraiser, friend-raiser—it doesn't have to end when your event ends. I think that's what's so beautiful about it.”
“[Our experience with Givebutter Livestream] was very lively, which was really nice. It was engaging, I think would be one of the best words. People, when they do it, they stay engaged. That's really important when you work with donors. Also it's got to be easy, and it was really easy for the team to get it up and running. Givebutter a very friendly platform to use as an organization.”
“One of the really unique things about Givebutter is the way that it allows people to pay the processing fee, and it's almost a built-in component. Almost every single one of our donors covered that processing cost for us, so we were able to take the full value of their contribution, rather than just taking a percentage of what they donated.”
“I think something that I personally like about Givebutter is that it's very easy to understand. Compared to GoFundMe and other websites I found, there seems to be a slightly overwhelming amount of information, whereas this felt very simple and straightforward.”
“We could Livestream our event, and one of the things that we really, really loved was being able to tell our story right on the page.”
"Nothing worth doing is worth doing alone. Find partners, find a team, find even just your friends and family who are willing to kind of have your back as you embark on crowdfunding, because it can be a lot and it can be overwhelming–and it's all about the people you get to do this with."
“I think it was in the New York Times relatively recently, on how philanthropy is often set out to just mitigate inequality. However, it shows that race remains to be a defining factor when looking at which organizations get funded and how much they receive. I think that statement alone really just causes a call to action to funders and to grantors, to really look inwards, to see - are we acknowledging even our input bias, for instance? And what does that look like?”
“I think it was in the New York Times relatively recently, on how philanthropy is often set out to just mitigate inequality. However, it shows that race remains to be a defining factor when looking at which organizations get funded and how much they receive. I think that statement alone really just causes a call to action to funders and to grantors, to really look inwards, to see - are we acknowledging even our input bias, for instance? And what does that look like?”
“It was the customer service and responsiveness of the Givebutter team that drew me in. It was immediate. It was personal. I definitely felt like I was not going to be alone during that process.”