“We have people who like to participate in the silent auction even though they can’t come to the event so allowing people to bid virtually and view pictures of the items is very important.”
“It was the customer service and responsiveness of the Givebutter team that drew me in. It was immediate. It was personal. I definitely felt like I was not going to be alone during that process.”
"In the past, our in-person benefit [was] expensive to come to. If you weren't part of a corporate sponsorship, then you had to pay a ticket. So a good number of people, who were of good will, who did not have the money to pay for a ticket, were just left out of it. Within a peer-to-peer approach, we were able to welcome them into the celebration. And they responded extremely well to that."
“[The Givebutter platform] has integration with Venmo, QR codes—there are so many different ways, using the Givebutter platform, to make your campaign as accessible as possible. It has to be the perfect platform, and for us, it has been a wonderful and encouraging experience to work with the team at Givebutter."
“We also did the peer-to-peer part of it. That's one of the things that drew us to [the Givebutter] platform: the easy, seamless way to do tickets, peer-to-peer, and a live event all within the same page. Everything lived in the same place, and I think having all of those three things working together really helped us.”
“There definitely is a very human element to [Givebutter]. When I’d think, “Oh, I just wish I could customize this,” I could send either an email or a chat to Givebutter and they'd usually get back to me the same day. They'd either say, “Okay, great suggestion. We're going to put that on our queue.” Or sometimes they'd say, “Okay, we're going to do it,” and just make that change right away. I really appreciated that Givebutter is a learning organization and is really prioritizing the needs of nonprofits and is very responsive to nonprofits. And that queue is moving along! I just really appreciate {Givebutter’s] responsiveness to nonprofits.”
“When I started using the [Givebutter] platform and seeing how it worked, I was just amazed at how organized everything was, how user-friendly it was. We wanted people to be able to donate and buy tickets—which Givebutter does so well. After using it successfully for more complicated events, it was just super easy to be able to say, “Yeah, we can use this for our Housing Heroes event!”
“I found that experience—being able to see in real time who was donating and also read the comments that people left—to be really gratifying. I didn't expect there to be another community aspect to the fundraising part of this, but the comments that people were able to leave—and the fact that we were able to respond to them and like them—it just felt like there was this other place where we were able to have a conversation with our people again. I loved that part of [using Givebutter]."
“Every time that we've reached out [to Givebutter], everyone that I've ever talked to has been so quick and willing to help. We really, really appreciate that; that's been huge. I even had one week—in one of our first weeks on—during a stream, I was having problems with something going live. I was able to get someone and we were able to fix it while the stream was going. That was great! The accessibility and the help. One of the [fundraising] tips I would say is to be sure to reach out to [Givebutter support]. I have appreciated the responsiveness and the help on that.”
“[Using Givebutter has] been great! If we have an issue or somebody goes online and they made a mistake with their donation (or whatever the issue might be), we can get through to someone who can help us with that. If we want to change something in the campaign—you realize you made a mistake and there's a typo or something—you can go in there and fix that easily on the backend. I also like the fact that it integrates with Bloomerang. As soon as someone makes a donation on this page, it automatically is integrated into Bloomerang, so I don't have to go in there and enter the gift myself. If there are any adjustments that we need to make, it's fairly simple to make. So far, it's been a good experience. We’ve enjoyed it!”
“That was one of the ways that we used Givebutter too. We changed the story, we changed the teams, and changed multiple things on the page as the day went on to match the content of what we were doing. It was very quick to do, and it was really cool being able to just swap it out so that people could donate to something else. It was really fun.”
"We looked at a ton of different websites and the thing we kept on running into was really high fees. We were really intent that all the money donated should be going to these organizations, as much as possible. There was talking about us covering the fees, but pretty soon we'd be paying a lot. We didn't know how much money we were going to raise, but we're really glad we didn't offer to cover the fees now. Once we started looking at [Givebutter], we were like this is clearly leaps and bounds above the other platforms in terms of the fees being low. Also it was very clear. There were lots of options to customize, to kind of make the campaign our own—which we were figuring out what exactly we wanted fundraising to look like and how to engage people. Givebutter seemed to have a lot of options for how to do that."
“Can I give a quick shout out to the Givebutter team? Because of those [team fundraisers]. There were a lot of them and it seemed really overwhelming to me. When I chat-boxed you guys, within a minute I had help and you guys set it up on your end which was amazing. I was not expecting that. It's great for people to know that there's really a support team on the backend. And it continued throughout the campaign. I was able to reach them quickly and get support. There was always someone there to back me which was really helpful.”
“We really just built [the campaign], got people signed up for their teams, and from there it just spread like wildfire. There's not a lot of hand-holding you have to do once the event is happening. Givebutter was so easy. I can just say [to team fundraisers] “Follow this link and then Givebutter will take you through your page tutorial.” Givebutter goes through one, two, and three steps—and then they know the page.”
“I love using the Givebutter platform. In the past, we've tried other platforms and I've had the most positive experience with Givebutter. I think that the donor engagement is really awesome on Givebutter. I love how it tells the story and it's presented in such a friendly way. I think having the customizable donation amounts really brings it home. It makes it personal. It makes it something that we can all comprehend. [Givebutter provided] the ability to customize our campaign and our donation level, so people can really make sense of their donation. They see our story, they see our ask, and then they're directly able to click that button and complete that ask. I think that's a really special and unique part of Givebutter as well.”