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Zipline

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Read 46 Zipline reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Zipline as their Retail Task Management

Zipline is how best-in-class retailers bring brand strategies to life in stores. An AI-powered platform for operational excellence, Zipline brings together frontline communications, task management, resources, learning, insights, and more so everyone feels connected to the brand and inspired by their work.

The company has an NPS of 89 and was named to the Inc. 5000 list of fastest growing private companies. CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, more than 125 brands like Sephora, Bath and Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide.

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  • 46 Testimonials View
  • 18 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1889 reference ratings
4.8/5.0 (1889)
  • Winter 2026 Market Leader Retail Task Management Software
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    YOOBIC is the AI powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work — all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the …

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46Testimonials

  • “Now that we have Zipline, we feel confident that stores are reading messaging and executing how we are expecting them to. And it gives us confidence on the HQ and …

    Lianne Préstamo Communications Specialist

  • "Despite [COVID-19], we’ve been able to make operational changes, reopen our stores and continue to deliver on the great client experience we are known for."

    Joan Willat SVP Store Experience & Business Operations

  • "Zipline is so easy to use that stores can no longer say they weren't able to find or execute on direction."

    Fiona Wu Communications Specialist
45 more testimonials currently locked

18 Case Studies

  • Visionworks Empowers Employees with Zipline

    Ross Wiener Director, Retail & Labor Operations

  • How Festival Foods Increased Store Execution to 90% Within Weeks

    Michael Siakpere Market Store Director

  • How BevMo uses Zipline to improve store execution and basket size

    Jessica Siwy Sr. Manager of Store Operations & Customer Service
17 more case studies currently locked

7 Customer Videos

  • L.L.Bean - Customer Success Story (Justina Griffin - Manager of Store Operations)
    Play Video
    Justina Griffin Manager of Store Operations
  • PacSun - Customer Success Story (Eric Wardian - Senior Manager, Store Communications)
    Play Video
    Eric Wardian Senior Manager, Store Communications
  • The Container Store - Customer Success Story (Jen Pape - Vice President of Stores)
    Play Video
    Jen Pape Vice President of Stores
6 more videos currently locked

Additional Zipline Information & Resources

Read Zipline Reviews, Testimonials & Customer References from 46 real Zipline customers.

Browse Zipline Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Zipline.

Watch Zipline Customer Videos to learn why 7 businesses chose Zipline.

FeaturedCustomers has 1,935,207+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.