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Read 46 Zipline reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Zipline as their Retail Task Management

Zipline is how best-in-class retailers bring brand strategies to life in stores. An AI-powered platform for operational excellence, Zipline brings together frontline communications, task management, resources, learning, insights, and more so everyone feels connected to the brand and inspired by their work.

The company has an NPS of 89 and was named to the Inc. 5000 list of fastest growing private companies. CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, more than 125 brands like Sephora, Bath and Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide.

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  • 46 Testimonials View
  • 18 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1920 reference ratings
4.8/5.0 (1920)
  • Winter 2026 Market Leader Retail Task Management Software
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    YOOBIC is the AI powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work — all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the …

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46Testimonials

  • “Zipline provided some sort of continuity when everything else was up in the air.”

    Global Footwear Retail Company Store Manager

  • “We were days away from signing with another vendor when we met the Zipline team. It was their confidence in their solution meeting our needs that continued to grab our …

    Leading Grocery Store Group Vice President of Operations

  • “Now that we have Zipline, we feel confident that stores are reading messaging and executing how we are expecting them to. And it gives us confidence on the HQ and …

    Lianne Préstamo Communications Specialist
45 more testimonials currently locked

18 Case Studies

  • How Warby Parker turned visibility into productivity

    Jessica Almanza Senior Manager of Retail Communications and Training

  • How a Swedish brand is taking North America by storm with its …

    Sarah Tava Director of Brand Stores

  • How Kitchen Stuff Plus Found Unexpected Joy in Communications

    Eryn Curran Kitchen Stuff Plus
17 more case studies currently locked

7 Customer Videos

  • L.L.Bean - Customer Success Story (Justina Griffin - Manager of Store Operations)
    Play Video
    Justina Griffin Manager of Store Operations
  • Festival Foods - Customer Success Story (Seth Plaza - Director of Operations Support)
    Play Video
    Seth Plaza Director of Operations Support
  • PacSun - Customer Success Story (Eric Wardian - Senior Manager, Store Communications)
    Play Video
    Eric Wardian Senior Manager, Store Communications
6 more videos currently locked

Additional Zipline Information & Resources

Read Zipline Reviews, Testimonials & Customer References from 46 real Zipline customers.

Browse Zipline Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Zipline.

Watch Zipline Customer Videos to learn why 7 businesses chose Zipline.

FeaturedCustomers has 1,977,647+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.