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Zipline

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Read 46 Zipline reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Zipline as their Retail Task Management

Zipline is how best-in-class retailers bring brand strategies to life in stores. An AI-powered platform for operational excellence, Zipline brings together frontline communications, task management, resources, learning, insights, and more so everyone feels connected to the brand and inspired by their work.

The company has an NPS of 89 and was named to the Inc. 5000 list of fastest growing private companies. CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, more than 125 brands like Sephora, Bath and Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide.

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  • 46 Testimonials View
  • 18 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1841 reference ratings
4.8/5.0 (1841)
  • Winter 2026 Market Leader Retail Task Management Software
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    YOOBIC is the AI powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work — all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the …

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46Testimonials

  • "The Zipline team has been incredible to work with. They continue to evolve the platform as they receive feedback from stores and publishers, and as changes in the industry dictate."

    Jennifer Abakan Project Manager, Field Communications

  • "With Zipline, everything is condensed. I don't need to sit in the backroom and look through three emails and a newsletter to find the info I need to do my …

    Vanessa Zapfe Supervisor

  • “Our store managers and store teams are ambassadors of the brand, and transmit our philosophy to our customers. I’m the former store manager from our pilot store in Barcelona, and …

    Regina Maroto Retail Operations Manager
45 more testimonials currently locked

18 Case Studies

  • How a leading grocery chain tripled store execution with Zipline

  • How American Eagle Outfitters Inc. Made Store Communications a Competitive Differentiator

  • PacSun + Zipline Turning chaos into confidence at every level

    Eric Wardian Senior Manager, Store Communications
17 more case studies currently locked

7 Customer Videos

  • Festival Foods - Customer Success Story (Seth Plaza - Director of Operations Support)
    Play Video
    Seth Plaza Director of Operations Support
  • PacSun - Customer Success Story (Eric Wardian - Senior Manager, Store Communications)
    Play Video
    Eric Wardian Senior Manager, Store Communications
  • The Container Store - Customer Success Story (Jen Pape - Vice President of Stores)
    Play Video
    Jen Pape Vice President of Stores
6 more videos currently locked

Additional Zipline Information & Resources

Read Zipline Reviews, Testimonials & Customer References from 46 real Zipline customers.

Browse Zipline Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Zipline.

Watch Zipline Customer Videos to learn why 7 businesses chose Zipline.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.