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Zipline

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Read 46 Zipline reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch 7 customer videos to see why companies chose Zipline as their Retail Operations Software

Zipline is how best-in-class retailers bring brand strategies to life in stores. An AI-powered platform for operational excellence, Zipline brings together frontline communications, task management, resources, learning, insights, and more so everyone feels connected to the brand and inspired by their work.

The company has an NPS of 89 and was named to the Inc. 5000 list of fastest growing private companies. CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, more than 125 brands like Sephora, Bath and Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide.

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  • 46 Testimonials View
  • 25 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1970 reference ratings
4.8/5.0 (1970)
  • Winter 2026 Market Leader Retail Task Management Software
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    4.8 / 5.0 (1511)

    YOOBIC is the AI powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work — all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the …

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46Testimonials

  • “Partnering with Zipline to ensure on-clock status access to work content allows businesses to focus on the adoption of these capabilities without worrying about compliance issues.”

    Sanish Mondkar Founder and CEO

  • “We loved the Zipline implementation and customer success model. And when you have a complex hierarchy like ours, partnering with a technology provider with the knowledge, experience and past successes …

    Ross Wiener Director, Retail & Labor Operations

  • “This has been the smoothest rollout I’ve ever experienced in my career. We had big expectations and Zipline really delivered You listened to the needs of our business and continue …

    The Fresh Market Senior Support Manager
45 more testimonials currently locked

25 Case Studies

  • PacSun + Zipline Turning chaos into confidence at every level

    Eric Wardian Senior Manager, Store Communications

  • How American Eagle Outfitters Inc. Made Store Communications a Competitive Differentiator

  • Why Zipline Was the Sound Decision for HearUSA’s Communications

    Crystal Sammarco CES Team Lead
24 more case studies currently locked

7 Customer Videos

  • American Signature Inc. - Customer Success Story (Robert Coultrip - Manager of Store Operations)
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    Robert Coultrip Manager of Store Operations
  • Gap Inc. - Customer Success Story (Charlotte Burrows - Director of Digital)
    Play Video
    Brandon Panepinto Sr. Product Manager
  • L.L.Bean - Customer Success Story (Justina Griffin - Manager of Store Operations)
    Play Video
    Justina Griffin Manager of Store Operations
6 more videos currently locked

Additional Zipline Information & Resources

Read Zipline Reviews, Testimonials & Customer References from 46 real Zipline customers.

Browse Zipline Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Zipline.

Watch Zipline Customer Videos to learn why 7 businesses chose Zipline.

FeaturedCustomers has 2,061,882+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.