nowhow solutions AG - Customer Case Study

Providence Health Plan Improves Internal Operations and Enhances Member Satisfaction with Clarity ID Card Solution

Clarity’s solution is streamlining Providence’s business processes, supporting best practices, reducing costs, and providing crucial reporting information back to the health plan. Clarity’s ID card application allows Providence to integrate their member data through a daily automated process with real time updates of file status through shipping. Working with Clarity, Providence was able to consolidate their number of card designs from over 100 to under 20, simplifying their process for adding and maintaining groups. The design tools within the application allow Providence team members to create, update and change card designs in real-time without the involvement of IT or Clarity, saving time and money. Clarity’s production process is centered on printing in full digital color, thus reducing the cost associated with pre-printed stock, inventory and obsolescence.

OneWorld Airline - Customer Case Study

Four Oaks Bank - Customer Case Study

The nCino system’s configuration and flexibility was also an eye-catcher for Four Oaks. The bank is able to create custom document templates and workflow patterns in line with what it has been doing for years, just executed much more efficiently. For instance, its appraisals were once done via a Microsoft Word document that was sent via email to the individual who orders appraisals. She was required to then populate another document to report on the specifics of each order (time, appraiser, letter, etc.) to manually maintain the bank’s appraisal pipeline log. The integrity of this process is now maintained with nCino. Today a loan officer opens up a collateral page within the nCino Bank Operating System and at the bottom of the screen launches an appraisal page to automatically populate the data in an electronic form equivalent to the former Word document.