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152 Genesys Videos

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  • British Telecom - Customer Success Story (Paul Akister - Director of Contact Centres)
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    Paul Akister Director of Contact Centres
  • SDMI boosts online appointment bookings 7% with Genesys Cloud virtual assistant
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    Rachel Papka Chief Innovation Officer
  • Australia's Largest BPO reduce their AHT by 15% using Genesys Predictive Routing
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    Rohan Khanna GM of Technology, Innovation and Projects
  • Scaling to meet public needs during a pandemic
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    Mike Mulvaney IT Manager
  • How Genesys Cloud allowed Virgin Atlantic Airways to soar during tough operational times within two months of deploying the platform
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    Rob Smith Head of Contact Centres
  • Rabobank Pioneering conversational banking
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    Thom Kokhuis Head of Conversational Banking
  • eFinancial Moving to the cloud for seamless business continuity
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    Paul Bourdeaux Chief Information Officer
  • Electrolux Group Creating personalized experiences with Genesys Predictive Engagement
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    Stefan Åhlstedt European Contact Center Sales Manager
  • Electrolux Group Getting closer to consumers
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    Mateusz Jazdzewski IT Consumer Experience Solutions Manager and Head of CX Product
  • AdaptHealth Leveraging data-driven insights with WEM
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    Bill Lewis Senior Director, Infrastructure and Security Engineering
  • Schneider Electric Digital Transformation Energizes CX
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    Irina Zubova Vice President, Digital Sales and Customer Support Enablement
  • QBE Innovation for a more resilient future
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    Scott Paterson Global Unified Comms and Collaborating Manager
  • TechStyle Personalizing shopping experiences with digital and artificial intelligence
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    Jack Roberts Director, GMS Technology and Applications
  • Spark - Customer Success Story (Daniel Cooper - Digital Lead of Consumer Channels)
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    Daniel Cooper Digital Lead of Consumer Channels
  • Humm Group - Customer Success Story (Andrew Murrell - Chief Operations Officer)
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    Andrew Murrell Chief Operations Officer
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