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152 Genesys Videos

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  • A blend of Genesys technology & human touch enabled Siam Commercial Bank to cut repeat calls by 50%
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    Surawat Shinawatra Head of Customer Service
  • Y-Axis improves efficiency and customer satisfaction with Genesys PureEngage
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    Xavier Augustin Founder and Chief Executive Officer
  • Enel - Customer Success Story (Michele Abbate - Vice President, Customer Service, Phone & Web Channel)
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    Michele Abbate Vice President, Customer Service, Phone & Web Channel
  • Relies on Genesys to provide great customer experience to gas and electric customers
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    Daniel Tuffery Senior Project Manager
  • Bank Simpanan Nasional - Customer Success Story (Alain Boey - Senior Vice President. Head Transformation Management Department)
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    Alain Boey Senior Vice President. Head Transformation Management Department
  • Twin Spires - Customer Success Story (Shirl McConville - Sr. Director Player Services)
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    Shirl McConville Sr. Director Player Services
  • Lincoln Financial - Customer Success Story (Michael Webb - Assistant Vice President)
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    Michael Webb Assistant Vice President
  • P-Direkt - Customer Success Story (Marije Westra - Program Manager)
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    Marije Westra Program Manager
  • UniCredit - Customer Success Story (Winfried Roithmeier - Head, Central Function)
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    Winfried Roithmeier Head, Central Function
  • True Corporation - Customer Success Story (Sanphasak Nitinthorn - Assistant Director)
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    Sanphasak Nitinthorn Assistant Director
  • ICICI Bank - Customer Success Story (Krishnan Govindan - Head, Customer Service Phone Banking)
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    Krishnan Govindan Head, Customer Service Phone Banking
  • Australia Post - Customer Success Story (Brady Jacobsen - General Manager, Customer Sales and Service)
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    Brady Jacobsen General Manager, Customer Sales and Service
  • Plated - Customer Success Story (Nick Karrat - Vice President, Marketing)
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    Nick Karrat Vice President, Marketing
  • PayPal Scales Support to Meet Rapid Growth with Genesys
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    Brad Strock Cheif Information Officer
  • Woolworths Improves Customer Experience & Employee Engagement with Genesys
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    Anne-Marie Masterton Contact Centre Manager
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