With System Center 2012, we have much more granular insight into and control over the services we’re delivering to the business. This is critical in helping Pella make great windows and doors.

We believe technology, whether on the education side or the IT support side, has the means to address the student achievement gap. It can do so by improving access and providing better resources to address learners at different levels.

We have been live with SCSM for 17 days and now have 11,000 incidents and 3,000 service requests being actively worked on. This is great testament to the success of the design and build effort from FyrSoft. We would not have achieved the success we have with SCSM had it not been for FyrSoft’s dedication, commitment and passion to deliver the correct solution for our business. The subject matter expertise, training and ITIL/Process knowledge provided allowed us to complete this project in the time planned and with a seamless go-live. I also want to acknowledge the effort and expertise on both the SCCM and SCOM work streams that FyrSoft delivered.

After considering all of the options available to us, Microsoft Azure Site Recovery stood out as the best option to build our disaster recovery plan. We knew in order to protect our business in the event of a disaster, we had to have a detailed plan in place, or suffer extremely serious consequences.

Working within our environment and understanding our business needs, FyrSoft ensured the Apptix Managed Service offerings could be delivered quickly, reducing the implementation time for our customers.

After waiting for things to mature on the hypervisor side, the capabilities necessary to move forward became available and we knew making the jump would not only allow us to automate and streamline operations, but would also offer the cost saving we were looking for.

Migrating from MOM 2005 to SCOM 2007 R2 is a big undertaking for an enterprise with over ten thousand servers and hundreds of Management Packs, we couldn’t have done it without FyrSoft. The FyrSoft team has successfully supported our project and ensured we meet project milestones while continually improving our service offering and delivery to the business.

The FyrSoft Deployment Accelerator for SCCM and MDT completely simplified and automated a lot of manual error prone processes for our desktop delivery team. The FyrSoft team moved us on the fast track to Windows 7 and has enabled several of our business groups to accelerate rollout plans.

We can reallocate funding that was going into licensing and support for the VMware product toward services that are more broadly used by our staff. Part of that savings has gone to help pay for Office 365, which increases the capabilities of our staff across the board.

The FyrSoft team helped us resolve problems that numerous other vendors simply couldn’t. Their expertise and depth in System Center really stands out and we’re glad to have them as our preferred System Center partner.