"Oracle Service Cloud’s flexible features and integration capability enable us to seamlessly bridge a disparate knowledgebase into a single platform. We have reduced our average call handling time per query, gained the ability to respond faster to business needs, and enhanced our customer experience."
“We want to get everything we can out of Ivanti. We’re working closely with Ivanti and Fusion5 to help us prepare for the future and be the absolute best in delivering services throughout QUT."