“Folksam’s combined ratio is not under pressure but we know from studies that possibly 5-10 percent of all claims is fraudulent, and this is a factor we want to reduce.”
“The speed at which we’re able to detect fraud with FRISS is beneficial not only for identifying and following the path of fraud, but it’s great for honest insureds too. Payment processes are significantly faster. In terms of our return on investment, it has been achieved within a year and I am extremely satisfied, because it’s a major risk you have to weigh before starting a project of this nature.”