137 Freshservice Testimonials

“Having Freshservice as our ITSM tool helps us get feedback from our faculties and staff. The reports we're generating from these feedback not only motivates us on every “Excellent” review that we get, it also provides clear indication on where we can improve further. Freshservice definitely provides value to ISG.”

“A flexible system to be able to adapt to evolving processes is essential to the success of Logisfashion. Freshservice allows us to do just that. Freshservice empowered Logisfashion to deliver the most efficient, easy-to-use, scalable services internally. We could find immediate process efficiency gains and faster response times after deploying Freshservice.”

"Freshservice has changed the way our teams function and improved their work-life, as well as their performance."

“It's heartening to see how our employees and agents benefit from the transformation. We will continue doubling down on our automation efforts and ensuring our employees are dedicated to high-value activities. We are eagerly exploring Freshdesk Contact Center and plan to unify ticketing and call management on a single platform. Truly excited for what’s in store.”

“Parents and guardians trust us with their kids. Being able to automate some of these systems with Freshservice lets us can focus on our students. I'm a mom of two boys, and my kids go to Jeffco. As a parent, just knowing that this support exists is amazing.”