31 Fraud.net Testimonials

"We had only been using a handful of datapoints to flag suspicious transactions, so the ease with which we could gain access to hundreds of additional datapoints has been the best feature for us. The rules engine and dashboard is clean and concise, helping us make much better decisions and much faster than in the past. Took a little time to understand some of the data for it to be meaningful for us, and for us to write rules with it. Highly recommend trying it out. It's been a no-brainer for our business. Fraud.net allowed us to add a multitude of checks and rules to help us catch more fraud and confidently approve more questionable orders. Quick ROI."

"Knowledgeable and helpful team, fast and easy onboarding, rich data with clean interface for efficient management of order reviews. Appreciate the network feature and ability to report fraudsters to the community. Haven't found anything to dislike yet. Works as billed and can do much more than we need right now. Identify your biggest pain point for detecting and preventing fraud and start with that solution from Fraud.net. It will likely help you in short amount of time after which you can add services to help with other areas of your business. We had a rash of problems with international crooks trying to submit orders with stolen credit cards, either to steal products or validate the cards. Our payment gateway tools were failing to stop the transactions, so we used Fraud.net's rules engine to identify them and block them from our website. Immediate ROI and time saver."

"It's been a great experience to utilize Fraud.net's offerings. It's a lot more than just a portal to "approve" or "cancel" transactions, as we soon found out. Within a few months, the fraud.net team showed us things we never thought were even correlated as it relates to how to spot both good and bad users. We were then able to take that data and make adjustments to some of our business practices. As a result, we are approving more good orders and getting less chargebacks. Win-win. We migrated from another provider and at first it was frustrating to relearn a new product that had different (and ultimately better) capabilties, especially for an organization-wide transition. We were looking at it from a 'rules-based' solution, instead of a comprehensive fraud solution, so we had to change our mindset. Glad we did. Make sure you have a deployment plan. Fraud.net was really good about helping us scope out what we needed to do and in phases. When your company is making a change like this, it's really important to do technical tests and make sure everything is working well before you fully turn it on. Fraud.net was great about setting expectations and organizing our data. We wanted to move away from just writing rules to stop fraud. We wanted to actually get ahead of it and we felt that a technology based/data science oriented solution gave us our best chance to do so. With so much data out there, it was impossible to keep up. Now we have a great solution, that we rely on and trust. And as mentioned above, revenue is up and fraud is down (both of which are great things to say)."

“Implementing the new UI and fraud model streamlined our fraud process, reducing manual errors, enhancing efficiency and optimizing our operational process for greater productivity and investigations. By providing real-time scoring and analytics, Fraud.net empowered us to make better data-driven decisions.”

"The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time."

"FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements."

"Fraud.net’s solutions and teams far surpassed our expectations, delivering tangible value within 90 days. We gained $100mm in new sales, reduced fraud by 30%, and enabled our team to operate more effectively and efficiently. Their platform is indispensable. And their 3rd party data integration simplified reviews, leading to valuable savings in time and money. Their expertise is unmatched."