Fraud.net

“Implementing the new UI and fraud model streamlined our fraud process, reducing manual errors, enhancing efficiency and optimizing our operational process for greater productivity and investigations. By providing real-time scoring and analytics, Fraud.net empowered us to make better data-driven decisions.”

"My team found some really interesting trends after we used it for awhile. The product was pretty easy to use and the training period was minimal. I liked being able to see so much info about a single transaction while keeping my company's data organized. Rule writing can be frustrating, especially for beginners. There were so many options and it was hard to know where to start. Eventually got the hang of it and it was smooth sailing from there. Be sure to know what you want to get out of the product first. We knew Fraud.net was the best fit for us because we had a list of things that we asked each vendor. They were the only ones that could do everything we wanted to. Definitely pays to shop around and we couldn't be happier. Just keeping my company's data organized and easy to digest has been a huge lift for my team's productivity and business decisions. We actually uncovered a new type of fraud that our internal system wouldn't have been able to catch."

"It's been a great experience to utilize Fraud.net's offerings. It's a lot more than just a portal to "approve" or "cancel" transactions, as we soon found out. Within a few months, the fraud.net team showed us things we never thought were even correlated as it relates to how to spot both good and bad users. We were then able to take that data and make adjustments to some of our business practices. As a result, we are approving more good orders and getting less chargebacks. Win-win. We migrated from another provider and at first it was frustrating to relearn a new product that had different (and ultimately better) capabilties, especially for an organization-wide transition. We were looking at it from a 'rules-based' solution, instead of a comprehensive fraud solution, so we had to change our mindset. Glad we did. Make sure you have a deployment plan. Fraud.net was really good about helping us scope out what we needed to do and in phases. When your company is making a change like this, it's really important to do technical tests and make sure everything is working well before you fully turn it on. Fraud.net was great about setting expectations and organizing our data. We wanted to move away from just writing rules to stop fraud. We wanted to actually get ahead of it and we felt that a technology based/data science oriented solution gave us our best chance to do so. With so much data out there, it was impossible to keep up. Now we have a great solution, that we rely on and trust. And as mentioned above, revenue is up and fraud is down (both of which are great things to say)."