Fraud.net

"I've been a Fraud.net client for quite some time. I really like how they continue to improve the platform to make it so easy to use. They take my teams feedback seriously and I really feel like they are our partner. Oh and also, it helped lower my chargeback rate. Some systems are rules-based and others are more focused on Machine learning. Fraud.net uses both strategies and is really on the cutting edge. There's a lot of information Fraud.net provides back to me. I wish I had more time to look at it all because some of the data points seem really interesting. I'd make sure you are ready to upgrade or switch providers. This was a big win for my clients but, it did require some technical resources and testing. Fraud.net was great with providing a path forward, but just make sure you are ready to spend the time to get set up."

"It's been a great experience to utilize Fraud.net's offerings. It's a lot more than just a portal to "approve" or "cancel" transactions, as we soon found out. Within a few months, the fraud.net team showed us things we never thought were even correlated as it relates to how to spot both good and bad users. We were then able to take that data and make adjustments to some of our business practices. As a result, we are approving more good orders and getting less chargebacks. Win-win. We migrated from another provider and at first it was frustrating to relearn a new product that had different (and ultimately better) capabilties, especially for an organization-wide transition. We were looking at it from a 'rules-based' solution, instead of a comprehensive fraud solution, so we had to change our mindset. Glad we did. Make sure you have a deployment plan. Fraud.net was really good about helping us scope out what we needed to do and in phases. When your company is making a change like this, it's really important to do technical tests and make sure everything is working well before you fully turn it on. Fraud.net was great about setting expectations and organizing our data. We wanted to move away from just writing rules to stop fraud. We wanted to actually get ahead of it and we felt that a technology based/data science oriented solution gave us our best chance to do so. With so much data out there, it was impossible to keep up. Now we have a great solution, that we rely on and trust. And as mentioned above, revenue is up and fraud is down (both of which are great things to say)."

“Implementing the new UI and fraud model streamlined our fraud process, reducing manual errors, enhancing efficiency and optimizing our operational process for greater productivity and investigations. By providing real-time scoring and analytics, Fraud.net empowered us to make better data-driven decisions.”