“Our customer saw the benefit of Fonolo right off the bat. Our experience working with the Fonolo team was fantastic! The solution worked seamlessly and it was easy to integrate.”
“It was important to offer our members a call-back option, and an easy one. With Fonolo’s system in place, members can press ‘1’ to request a call-back from the next available rep, or they can press ‘2’ to schedule the call at a later time. This has ultimately given our members more flexibility to receive a call at a time that is most convenient for them.”