Fonolo is the leading provider of cloud-based call-back solutions for the contact center. The company’s innovative products improve the way call centers interact with their customers by seamlessly replacing hold time with a call-back. Regardless of where the conversation begins – on the web, mobile or by phone – Fonolo quickly and conveniently routes customers through the call center, connecting them to the right agent and eliminating hold time.
“I just love how Fonolo is customizable. The messages for the call-back offer were recorded by us, and we can also make changes on the fly, such as how often, or how soon we offer call-backs. It has worked out great.”
Read Fonolo Reviews, Testimonials & Customer References from 20 real Fonolo customers.
Browse Fonolo Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Fonolo.
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