“It was the open architecture of the platform and having access to the sequel database and all of the internals of the Charlotte platform that made the difference.”
"FIS came in as the subject matter expert to help us every step of the way and have been great in helping Cross Keys Bank stay competitive in the technology area at a time when community banks have to offer the same customer experience as the biggest players."
"The 2020 volume peak further confirmed our strategy to invest for the long term in robust technological and operational capabilities. FIS has been a trusted and reliable partner for many years, and we are excited to expand our partnership by taking advantage of the extended technological and functional capabilities of the FIS Cleared Derivatives Suite."
"As ESAG expands further globally, we plan to make use of Quantum as we implement cross border cash concentration across our treasury operations."
"FIS’ Predictive Metrics has helped us drive improved collection prioritization and ultimately lower DSO by 5.3 days. Instead of focusing on terms and past due balances, the statistical-scoring models help us focus on risk and tell us which accounts have a probability of going delinquent and the dollars at risk. We are able to be more proactive with those accounts."
"FIS’ service delivery team manages the upgrade planning, execution, testing and handover."
"We implemented GETPAID with a small project team, including representatives from IT and credit and collections. The FIS consultant was very valuable, not only in guiding us through the implementation, but also in sharing experiences and explaining clearly how we could derive maximum value from the solution."
"FIS’ Treasury (Integrity) solution has become the hub of our treasury technology framework by automating processes that were previously performed manually, and providing a central repository for treasury reporting. By integrating the solution with SAP and our ancillary systems, we have further streamlined our processes and information flows and created a technology environment that can be evolved in line with our changing treasury requirements."
"Our relationship with FIS as a longstanding Quantum customer and our discussions with other FIS customers gave us the confidence to have them host the solution. FIS was able to migrate the solution to the hosted environment in only two months."
"We love data. We love analytics. We love modeling. We love digital and all the things that can be done with it – but that’s never been the story. The story is how you use these things to serve a customer better than they’ve ever been served before and ultimately win more of their business.”
"FIS has been instrumental in the success of this project, and we already have demonstrable benefits as all transactions are now centralized on a single system and we have already significantly enhanced risk mitigation."
"We continue to look at FIS for their proactive approach in extending and enhancing the Adaptiv solution capabilities to meet evolving business and market requirements."
“In addition, by making the online banking website more engaging, the bank is finding that the use of e-statements, mobile banking and other efficiencies is on the rise. We expect this to ultimately translate into cost savings and greater customer retention.”
"This was the most complex technology transition ever undertaken in our history. It really has been an outstanding success."
"FIS understands the unique challenges of our business. From the initial installation through our challenges with certain investments, even today with multiple reports and ongoing compliance challenges, FIS has been a true partner. They’re not just a technology company that happens to work in insurance."
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