FieldPro Testimonials

"Managing an extensive agent network spread across Uganda comes with its fair share of challenges. The hurdles of agent recruitment, effective quality visits, performance monitoring, and float management were substantial. We recognized the need for an innovative solution and that's where FieldPro came into the picture. Since integrating FieldPro into our operations, we have experienced a radical transformation in how we manage our agent network. The app has provided us with solutions tailored specifically to our needs. The agent recruitment process, once a daunting task, is now efficient and streamlined. With FieldPro, we've been able to recruit agents who not only meet our stringent criteria, but also embody our bank's values. The digital vetting feature ensures that we select only the best agents for our network. In terms of quality visits, FieldPro's geolocation feature is a game-changer. We can now track our field officers in real-time, making sure that quality visits are being conducted and improving their efficiency. FieldPro's performance monitoring feature has allowed us to track metrics like transaction volumes, customer feedback, and regulatory compliance effortlessly. This real-time visibility into our agents' performance has been instrumental in identifying areas of improvement, and recognizing and rewarding top-performing agents. In essence, FieldPro has revolutionized the way we manage our agency banking network. It's not just an app; it's a strategic partner that has empowered us to deliver better banking services to the people of Uganda. It has helped us bring about meaningful change in our operations and contribute to the larger mission of financial inclusion. For any financial institution looking to streamline its agency banking operations, I wholeheartedly recommend FieldPro."

"With the aid of FieldPro, sales managers can now effectively monitor the activities of both Awash and Distributor field sales teams, based on well-structured, systematic data. It's become effortless to track individual sales performance with simple KPIs like the number of visits, strike call rates, and time spent in the field. This provides a clear basis for setting measurable quantitative and qualitative targets. Any areas requiring improvement can be quickly identified, allowing for swift corrective measures. FieldPro also aids in building and daily updating a robust customer database (addition of new customers, removal of closed outlets, geolocation, segmentation/prioritization, etc). Regular tracking of both Awash's and competitors' brand performances within outlets (numeric and weighted distribution, share of space/shelves, etc.) provides the trade marketing team with vital insights. They can assess the strengths and weaknesses of their brands versus competition in any given territory or outlet type. This critical information sourced from FieldPro helps in driving the most suitable market activations."