57 FieldEdge Testimonials

“With FieldEdge, the scheduling of maintenance agreements is a piece of cake. It’s much more organized and we don’t have customers falling through the cracks, which is big because, to me, that’s the core value of a business - recurring revenue and satisfied maintenance customers.”

“The whole management part of service agreements – I don’t feel like we could do it without FieldEdge. It’s too much to keep track of, especially for us when there’s just me in the office. I just wouldn’t have done it without FieldEdge.”

“Our previous software provider made promises they didn’t keep so we knew we needed to switch. We chose FieldEdge because of their real-time QuickBooks integration, maintenance agreement management and most importantly, because they listen to our ideas and act upon them.”

"FieldEdge has been a game changer for our service business! We moved from formally Deacon or server based software so FieldEdge was a big change for us in the best way. We can now access all of our records, reports, customer info, and etc. from anywhere on any device! They constantly come out with great updates and really go above and beyond to listen to their clients and produce updates that make the interaction with FieldEdge more innovative often. Their customer service is fantastic. We have a great success manager. We can call anytime and get support or training on any of the great features they have. Everyone should be using FieldEdge! We have seen amazing progress within our business since we started using their product."

"When reflecting on our 1st year with FieldEdge, it is apparent our productivity, efficiency, customer service & branding has improved. Joining FieldEdge truly has impacted our entire team & continues to engage us in significant ways, thereby creating more profitability. Kiley & Sons, Inc is constantly impressed with the customer service everyone provides to us at FieldEdge which, has built a relationship with our return on investment that is truly invaluable."

"The support team makes things easy for us. Most issues or questions that pop up are resolved in the same day."

"FieldEdge has been a game-changer for our company. We can accurately dispatch technicians and move the schedule around easily when changes are made or needed throughout the day or week. We have saved lots of time and money with the entire system, especially billing. We know who has not paid, who has paid, and can pull up that history instantly. The history and timestamps on the client record is one of the most valuable parts of this software. We are able to look at every touchpoint with the client and figure out ways to better serve our clients. It has also protected our business when clients feel that we are out there and didn’t repair the system we can look back a determine if they were correct or if we were out there longer than before that. Onboarding with the company is so simple and straightforward. Many other companies say that they can transfer all your information over but they are always missing something. FieldEdge will not miss anything when transferring from your old system to them!"

“I couldn’t have asked for a better team and support group.”

"A product that provides immediate return on investment and a team at FieldEdge that goes beyond what’s required of them, building true partnerships & long-term success for their clients. Easily the fastest thing one could implement today to take their company to the next level of efficiency, accuracy, and profitability. I cannot say enough about the software FieldEdge has created or more importantly the team they have assembled. From the first day of using FieldEdge, we saw huge returns on investment. The process of getting service work from first call, to technician workorder, to payment became more efficient than we thought possible, and the overall organization & dispersal of customer information has increased our effectiveness/accuracy. The advantages of FieldEdge do not stop at their awesome products though. We know our team at FieldEdge by name from how closely they work with us. They regularly are checking in and are prompt in response when we have need of them. Further I have had them go well beyond their scope of work to promote our company’s success on multiple occasions. Their team has stated to me multiple times, the more successful they can make us and our company, the more work we will be able to accomplish, and the more we will all ultimately win. FieldEdge is the real deal and I would purchase their product infinite times over!"