57 FieldEdge Testimonials

“FieldEdge has given us the tools to understand just where our leads and profits are coming from. We can run multiple reports and track much more now that it is allowing us to see where we can make improvements!”

“The whole management part of service agreements – I don’t feel like we could do it without FieldEdge. It’s too much to keep track of, especially for us when there’s just me in the office. I just wouldn’t have done it without FieldEdge.”

“Our previous software provider made promises they didn’t keep so we knew we needed to switch. We chose FieldEdge because of their real-time QuickBooks integration, maintenance agreement management and most importantly, because they listen to our ideas and act upon them.”

“FieldEdge has revolutionized our company. Our technicians are generating far bigger tickets and office staff spends much more time generating new business.”

“With FieldEdge, we’ve improved our technicians’ on-time arrival by 600%.”

“We love ESC and find it exceptional for dispatching and tracking our equipment. The integration to QuickBooks made it a simple transition for us to integrate our current accounting software and shorten the learning curve. We are now looking at the Caller ID and Bar Code scanning."

“We’ve been very happy with the results ESC had brought to our business. We’ve recommended it to a couple of other fire equipment companies.”

"On this program which I really like, you can do things and it doesn’t screw it up. ESC has just been great and as I go on, I find more and more things that I can do. I’m really enjoying the program. It’s just so much easier to me. This is such a great program. The more I play with it, the easier it gets. Our previous software was so hard to me."

“We presented solutions to problems beyond the nuts and bolts. We avoided discussion of air handlers, chillers, and pumps, and focused on improving dependability, comfort, energy efficiency and lower cost of ownership.”

"AMPRO relies on ESC heavily, in all aspects of our business. They have been an important partner through many years and we credit them tremendously with our continued success. ESC allows our service and project managers to communicate job information with techs and clients seamlessly. The ability to attach documents to dispatches provides tremendous detail to techs in the field, allowing them to be fully aware of what a specific job requires. Emergency calls are easily integrated into the daily schedule, as all information is transferred to the mobile app in real time. Dispatch notes are sent back to the office instantly, so clients are updated on their job status right away."

“Switching to FieldEdge was like going from a flip phone to a smart phone. When you don't have a smart phone you don't really think you need one. Once you go to a smart phone you wonder how you ever lived without it.”

“As a growing business, we needed a dependable solution that would maximize our up-time and help our staff provide even more excellent service. ESC has supported this growth by saving time in the office and field, while providing savings that have helped us to increase our workforce. Our standard for our clients is very high and I am glad that the ESC team upholds this same dedication to our business.”

“ESC has helped me to grow as an owner, a manager, and a coworker. Even though we have been using the program for 4 years I feel there is always something to learn about the program. The amount of collaboration and information ESC can give your team is priceless.”

“Using ESC mobile was a growth catalyst drastically improving the customer experience and cash flow while simultaneously slashing costs. WCE’s success and explosive growth would not have been possible without the FieldEdge | ESC team!”

“FieldEdge has just improved our efficiency across the board. We're able to get twice as much work done with the same amount of manpower.”