215 FICO Testimonials

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  • “A key ingredient of a successful digital bank is being agile and responsive to customer expectations while managing emerging concerns and delivering superior experience. The FICO Platform helps us to deliver that edge. We can pivot on policy and swivel on strategy rapidly and easily using the technology platform.”

  • “Prior to implementing FICO analytics, our collectors didn’t have as much confidence that what they were collecting was being accounted for. Now, they’re much more confident in their numbers; the team’s goals and results are very real. Our results are more measurable and concrete, and our team has more ownership …

  • “If our agents are dealing with an application interface that is overly complicated or unresponsive, they can lose sight of their active listening we want them to be doing.”

  • “FICO Platform allows us to have more autonomy to create new credit policies, create new models, and implement faster. Because of this, we’ve expanded credit approvals substantially in a sustainable way while also increasing our revenue.”

  • “FICO Xpress plays a critical role in DoorDash’s central real-time Dasher dispatch system. It solves our large-scale MIP problem optimally in seconds and has been completely reliable since implementation.”

  • “We’ve delivered an industry-leading capability that is saving tens of millions of dollars per year, while reducing the effort required for initiative execution.”

  • “We were very happy with the partnership with FICO, who really helped us to develop this solution. We would not have been successful without the FICO capabilities and collaboration with the FICO team.”

  • “Mibanco’s goal is to expand access to credit for the unbanked or credit invisible, Annually we grant about 1.6 million loans worth about $3.7 billion USD. These loans are often life changing, allowing individuals to build businesses, access housing, and education.”

  • "PACE enables Shell to improve operational eficiency. By harnessing FICO Xpress Optimization in this platform, we’ve been able to tackle more complex challenges than previously possible. This provides asset engineers the tools needed to meet the wide variety of economic objectives required across our plants."

  • "Shell has fully transitioned from the previous APC technology, SMOC, to this advanced solution, a feat made possible by the unwavering support from the FICO team throughout the process."

  • “In just six months, we not only improved our roll rates and saved millions, but also made our operations more efficient. This sets the stage for a positive return on investment at the one-year mark.”

  • "We were able to transform how we operate by embracing FICO’s cloud-based platform with data-driven decision-making, empowering our bank to provide personalized financial solutions and drive sustainable growth for our customers."

  • “FICO has played an important role in our pricing digital transformation journey, providing us with the tools we need to keep innovating and improving our pricing strategy. We have been able to act faster and more effectively in the delivery of pricing suggestions and achieve a more accurate rate in …

  • “We achieved two important goals that have been critical to our digital transformation process at the bank because they allow a huge increase in digital originations. In 2022, almost 80% of personal loans and credit cards were being sold in digital channels with excellent performance, stability, and security.”

  • “The use of scenario analysis and automation of highly manual processes has allowed BCP to mitigate risks and improve profitability, which is essential in a highly competitive market. The remarkable 16% increase in loan acceptance and the impressive 22% boost to revenue demonstrate the immense power of decisioning technologies like …