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"FastTrak is a very well thought out system with lots of smart features that allow documentation of the process from cold call wanting pricing to appointments, estimates, invoicing and all the canned jobs and parts that go with it. It has great real world time saving features, job flow management …
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"Since I have been in business (36 years), I have experience with over 7 different auto repair shop software companies, and Risoria is hands down the best in customer service that I have ever seen. The software is amazing as it makes my shop 99% paperless, it offers features that …
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"FastTrak Tire Shop Manager has raised the level of professionalism at our shop. We are able to quote a set of tires in seconds and offer alternatives at the same time. FastTrak's tire quote screen makes even staggered fitments easier. We are able to accurately find front and rear fitments …
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“Great company, Great service, always available for us.”
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"We switched over to Fast Trak in 2014 and it was one of the best decisions we have made for our business. Johann and Larry are great! They have been extremely responsive to our needs. They have always gone above & beyond for us. As a family owned business we …
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"FastTrak helps me get done all my automated tasks including appointment reminders, accounting transfers and helps with missed sales to increase revenue, customer satisfaction and profits in one affordable package. It works in conjunction with other automated service providers in the automotive industry and is a very flexible platform that …
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“The last shop I managed we used FastTrak shop software. When I was hired as manager at my current shop, I recommended FastTrak to the owner of the company and have been using it here since August of 2015. The program is simple to use and has many layers and …
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"Our shop has been computerized since 1985 and FastTrak's recent entry into the market has proven that there is a better mouse trap. I would consider our shop to be a power user of the FastTrak program. We have proven mathematically that our entire team makes a better living by …
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"FastTrak has allowed us to streamline our shop process and more efficiently communicate between customers, service advisors, technicians, and management. Their software management solution plays a crucial impact in our ability to increase our car count and manage our overall profitability. Furthermore, the training and support we have received is …
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“FastTrak Tire Shop Manager has raised the level of professionalism at our shop. We are able to quote a set of tires in seconds and offer alternatives at the same time. FastTrak's tire quote screen makes even staggered fitments easier. We are able to accurately find front and rear fitments …
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"We have been using FASTTRAK for a few years now. The FastTrak support team has been so responsive to our company’s needs and they are always improving this their system. This system has made it very easy for us to be in direct connection with our vendors through their integration …
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"My name is Greg Hwang and I’m the owner of HOUSE Automotive in Encino and Pasadena California, we are a Porsche only service and repair facility. HOUSE Auto met Johann and Larry at the SEMA convention in 2010 and Fast Trak helped HOUSE Automotive launched our little independent Porsche service …
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"We chose FastTrak software for our first shop. We appreciate the Risoria team taking on an overseas client. As newcomers to the business, the learning curve was tough. But the FastTrak Support Team and Johann in particular continue to provide the consistent, reliable support and advice which we need. There …
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“With being new to the Service advisor position, Fast Trak was very easy to navigate and learn quickly. If and when I do run into errors that I can't figure out customer service is but a call away with fast response times. I love that at the end of the …
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"The extensiveness of the program is great. I like that the technicians can input data that the service advisors cannot edit or delete internally but can re-write in another section for the customers to see. How to track warranty repairs, the reporting, quotes to appointments to repair orders is all …