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“FastTrak is the best auto shop software we have used, their customer service is amazing. Larry and Johann are hands down the best part, they make using the software easy. The software integrates with our parts warehouses and our marketing teams. Our technicians can review car history with ease. Also …
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"We chose FastTrak software for our first shop. We appreciate the Risoria team taking on an overseas client. As newcomers to the business, the learning curve was tough. But the FastTrak Support Team and Johann in particular continue to provide the consistent, reliable support and advice which we need. There …
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"We switched over to Fast Trak in 2014 and it was one of the best decisions we have made for our business. Johann and Larry are great! They have been extremely responsive to our needs. They have always gone above & beyond for us. As a family owned business we …
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"FastTrak helps me get done all my automated tasks including appointment reminders, accounting transfers and helps with missed sales to increase revenue, customer satisfaction and profits in one affordable package. It works in conjunction with other automated service providers in the automotive industry and is a very flexible platform that …
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"I am not a person with a great deal of computer experience, but I received a great deal of support from the Risoria group to get me up to speed. They had a great deal of patience! After the initial learning experience I have been operating with the FastTrak Fleet …
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“The last shop I managed we used FastTrak shop software. When I was hired as manager at my current shop, I recommended FastTrak to the owner of the company and have been using it here since August of 2015. The program is simple to use and has many layers and …
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"FastTrak is a very well thought out system with lots of smart features that allow documentation of the process from cold call wanting pricing to appointments, estimates, invoicing and all the canned jobs and parts that go with it. It has great real world time saving features, job flow management …
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"Since working with Risoria, our ability to keep track of all aspects of our business at Autowerkes, Inc. has been easy and efficient. FastTrak allows several avenues of tracking, from our customer jobs, whether parts used and/or services provided, vendor account access to order parts needed, returns and linking which …
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"Our shop has been computerized since 1985 and FastTrak's recent entry into the market has proven that there is a better mouse trap. I would consider our shop to be a power user of the FastTrak program. We have proven mathematically that our entire team makes a better living by …
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“FastTrak Tire Shop Manager has raised the level of professionalism at our shop. We are able to quote a set of tires in seconds and offer alternatives at the same time. FastTrak's tire quote screen makes even staggered fitments easier. We are able to accurately find front and rear fitments …
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"FastTrak is one of the best investment and changes we have made in the last few years! Our bottom line has benefitted from it, as well as reducing chaos between the service advisors and technicians. Our goal is to be as paperless as possible, and this system has made that …
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"FastTrak Tire Shop Manager has raised the level of professionalism at our shop. We are able to quote a set of tires in seconds and offer alternatives at the same time. FastTrak's tire quote screen makes even staggered fitments easier. We are able to accurately find front and rear fitments …
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“With being new to the Service advisor position, Fast Trak was very easy to navigate and learn quickly. If and when I do run into errors that I can't figure out customer service is but a call away with fast response times. I love that at the end of the …
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“Great company, Great service, always available for us.”
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"Since I have been in business (36 years), I have experience with over 7 different auto repair shop software companies, and Risoria is hands down the best in customer service that I have ever seen. The software is amazing as it makes my shop 99% paperless, it offers features that …