Falcony Testimonials

"For us, Falcony represents the courage to raise a hand as a sign of error. In this way, we can learn from failures together and share good practices."

“Before Falcony, there tended to be a focus on the big things that could go wrong, so attention was disproportionately given to potentially life-threatening situations, which are quite rare. Big things that have gone massively wrong. In focusing on this, we were missing out on the details surrounding small things, where no harm has actually happened, but if we review it and change the underlying process, we make the service better and safer. Falcony has helped capture all the learning."