Falcony is a Finnish technology company known for their easy-to-use solutions that enable organisations all over the world to involve their communities to observe, inspect and share anything and everything they see. They are enabling employee involvement for issues that matter by making the process of finding, sharing, fixing and learning from issues and observations as easy as thinking about them and as rewarding as being remembered for them.
“Before Falcony, there tended to be a focus on the big things that could go wrong, so attention was disproportionately given to potentially life-threatening situations, which are quite rare. Big things that have gone massively wrong. In focusing on this, we were missing out on the details surrounding small things, where no harm has actually happened, but if we review it and change the underlying process, we make the service better and safer. Falcony has helped capture all the learning."
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