7 Exterro Case Studies

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Case studies are helpful for understanding how similar needs may have been addressed by Exterro.

FeaturedCustomers.com has 7 case studies. Browse this list to see how Exterro has worked with different customers like Hanover Insurance Group and AOL..
Case studies are helpful for understanding how similar needs may have been addressed by Exterro.

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7 of 7 Case Studies


Tara Jones

Lead Paralegal Specialist - Litigation - eDiscovery Ask Tara Jones a question about Exterro
Fusion Legal Hold’s notification management increased efficiency by automating and simplifying the process of creating legal holds, identifying custodians and data, and issuing legal hold notifications. Additionally, automated notifications enable our IT team to know what data needs to be retained without the legal department having to initiate a separate workflow to communicate with them.

We started out about two years ago. In our initial attempt, we decided to do it on our own. That just didn't work; it's way too complex of a problem. Unless you are in the business of building applications, and we are not, it's too complex. About a year and half later, after the process was begun, I took over and it was readily apparent we needed a tool to do this. We started the process with Exterro about nine months ago—the process of transferring the data that we did have. Initially it was just a legal hold product. But we saw the capability in the product to do the data map site that we wanted to do.

Data Stewards, Custodians and Owners. “Prevention is better than cure” holds true for IT as well during the litigation process. Once a litigation hold has kicked in, it is substantially challenging after the fact to implement data and application controls in systems. IT must therefore designate custodial ownership for the various data sources within the organization well before the need to implement a hold on these data sources. These data stewards continued on page 6

For a higher degree of risk protection, Guidance and others argue, it's best to consider a system that comes with the native ability to track and report on the collection and processing of data, or that tightly integrates with other e-discovery systems that can do so. In Guidance's case, users can issue litigation holds, interview custodians, monitor compliance with the holds and track the progress of collection and processing of potentially relevant data, all in a single case database.


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Exterro case studies have an aggregate quality score of 3.9/5 based on 8 ratings.