"The partnership with expert.ai introduces an AI-based technology, which will create efficiencies and significantly improve response times in our claims management process, benefitting end-users and clients. It represents one step in our ongoing commitment to meet the evolving needs of clients through investment in technology as part of our digital …

"The use of intelligent technologies that maximize the value of content proves to be a winning strategy in the world of publishing. Thanks to semantic technology, we are more competitive in a market where the old way of working is proving to be less than adequate."