“No system is ever going to be a perfect fit, especially for a manufacturing business like ours. So while we were looking for functionality that was a reasonable fit, it was also important that the eventual solution offered tools to enable us to customise it better to our needs, without …

“Ease of customisation, improved workflow, greater ease of working with a multi-company structure while retaining a single master database, touchscreen interfaces in the factory, better capacity planning, Business Intelligence dashboards—newer software would make all of this possible.”