eWorkOrders Testimonials

"We have been using this system for about two years. We own and manage a 1 million sf complex, fully tenant occupied. Our tenants absolutely love the website. It is so easy for them to access, make service requests, receive notification of request status. Our engineering staff also finds this website very easy and user friendly. They monitor the website hourly, easy access, once the request is received, they are able to post their comments, post the status of their work, track their time, use of inventory to complete the job. Management is able to complete the billing process very easily as time and material is also tracked and defined at the time the workorder is closed thus avoiding and unnecessary follow up steps as we had experienced in other websites that we had used in the past. During the course of the 1st year, we needed Jeff Roscher to “tweek” the system to reflect our particular needs. His response was and continues to be amazing. His staff is very competent and very responsive. We at the Penn Mutual Towers greatly recommend the eWorkorders system. The annual cost to use the website is also very reasonable. I can assure you that you will be very pleased with the eWorkorders system."

"Could get it up and running same day Very full-featured. Excellent support that understood not only the product, but also my real need for it. In other words, they took the time to understand my business, not just shill their solution. Responsive, easy to understand and easy to reach. Exceptionally good value. We have tried both the Timberline and MRI service management modules and we find this product 100x easier to use. We have been very pleased since we first started using it. Not only is the product very good, but the service is over the top good. I was trying to develop a custom solution with a programmer and wasted dozens of hours and thousands of dollars to get way, way less functionality than is delivered by this product."