74 Evolv Testimonials

“Being involved with MLS’ newest expansion team, St. Louis CITY SC, was really exciting, especially since I grew up playing soccer in St. Louis. Providing a safe, clean and friendly environment for our guests is our first priority."

“Patrons have a choice and if they perceive that the hassle and intrusiveness of the security process is too great, they may choose not to attend a performance.”

"Evolv is a local company and is well-known in the industry. We decided to take a look at Evolv, and we discovered that their platform delivers a tremendous guest experience, while maintaining a great security posture.”

“We have over 18,000 guests on a given day during the summer season. Even with all six security lanes running at full capacity, which was around 250 people each, we could have a significant queue waiting to get into the building. This had a direct impact on guest experience.”

“Right now, we literally have zero queue space. There is no need for it. Guests purchase a ticket and walk right through the dual lanes of the Express system.”

"We wanted to move beyond a manual security screening process that required a huge amount of staff time and failed to deliver the experience we wanted to provide guests.”

“Would think that we wouldn’t have detected any weapons due to the demographics of our guests, but we found a handgun in an older lady’s purse that night, which really shined the light on our decision. Since that first event, we’ve found some additional handguns and knives.”

"I had experienced Evolv in other venues and knew what it was capable of doing. After we decided to implement them, I counted down the days until we went live. I knew they would transform our guest experience coming into the building.”

"We want to be world-class off the ice just as the Lightning are on the ice. This means every single person needs to have a great experience and come back to the arena whether the Lightning win or lose. From the time a guest steps foot on our property, we want you to have a great off-ice experience— from the security to the ticket takers, to guest services, to housekeeping. Evolv is a critical part of this undertaking.”

“We started off wanting to address customer service, but we ended up scratching that and went directly to being fan obsessed. When Evolv appeared on our radar, it fell right in line with what we were trying to do from the standpoint of creating a fan obsessed environment.”

“I was nervous not only about getting the machines stood up, but how we were going to get the security staff trained on them at the same time. But the whole process was flawless."

"This is truly the most innovative technology that I’ve seen in my 20 years of experience in the industry. What makes me so proud is that Mercedes-Benz Stadium was the first NFL stadium to utilize Evolv and prove its benefits."

“When we opened the doors, patrons started streaming through the Express lanes and proceeding to ticketing. The lines faded away. Within 15 minutes, there was a positive vibe across the entire staff in the building.”

“Before the Bridgestone Arena opened, people never came down to this area."

“We have a variety of fans and patrons who come into the arena. When they come to the arena, they expect to have fun and do not want to wait in lines to get into the building, whether it’s families or season ticket holders for the Predators. At the same time, they also expect the environment to be safe.”