194 Everbridge Testimonials

“Visual Command Center speeds up our reaction time. It’s of huge benefit, not just to the GSOC but to our people in the field.”

"The faster that our team can be engaged, then the faster we can resolve an incident – and the happier our customers will ultimately be. If a solution can reduce the amount of time it takes people to get together, then it can improve an organization’s overall MTTR (Mean Time to Resolve). Everbridge IT Alerting is one of those solutions."

"Loomis uses Everbridge to communicate response and resiliency activities internally, but also to effectively alert customers during all types of regional and local emergencies, informing them of their continuity efforts designed to keep the business running.”

“COVID forced us embrace a more flexible model of working, and to do that we needed to step up our technology really quickly.”

"Prior to CEM, our plans were not actionable, and we struggled to track the progress of our response during high-stress critical events. With the Crisis Management module, we’re able to quickly assess the situation, activate the appropriate plan, and ensure the right actions are being taken to best protect our people and our branches."

“It’s an invaluable tool. We can specifically pick out where we want to send information and what exact information we want to send to particular groups. On a moment’s notice, we were actually training someone live during a wildfire in the command vehicle that had not used the product to that extent. They put her as the primary person for notifications, and we immediately got the Everbridge team on the phone.”

“Everbridge is more fluid, intuitive and user-friendly.”

"Everbridge filled a giant gap that we had. It allowed our GSOC to focus on more than the most severe critical events because previously everything had been so manual."

"We had an incident where our typical communication methods were interrupted due to a loss of internet connection. The redundancy and cloud-based nature of Everbridge allowed our incident command team to continue communicating critical information to stakeholders, maintain situational awareness, and regularly alert on needed actions. We were even able to use it for continued code activations using hotspots and cell phones."

"If our systems fail, xMatters dramatically improves our ability to send targeted messages."

“Mass Notification always performs when we need it to. Prior to using Everbridge, we would have relied on an “all-staff email”. Now we know we can reach people when we absolutely need to, regardless of whether they have access to email.”

"We hope that everyone has a fun time this weekend, and we stand ready to coordinate with event planners and first responders to ensure safety remains the top priority."

“Everbridge’s text messaging feature is critical for managing emergencies on our campus. It helps us reach off-campus community members with necessary updates to keep everyone safe. With Everbridge’s capabilities, we are prepared to provide flexible and timely updates in case of a major incident.”

“We switched to Everbridge from a competing provider because Everbridge understood our specific needs and worked to meet them. Additionally, the simplicity of the QuickLaunch interface provides clarity during chaos for our security force working through the weehours of the night.”

"xMatters brought efficiency in terms of how quickly we resolve matters and how quickly we can get in touch with the person who is actually on-call. It has definitely helped us with that."