“For us, the safety and wellbeing of our personnel is of paramount importance, so the support received during such a volatile situation was invaluable. An exceptional service provided by an extremely professional team of people.”
“If there is an incident anywhere in the world, I want to know if I have facilities, if I have residents, where these residents are. If I have travelers, if I have supply chain nodes, if I have clinical trial sites. What Everbridge does is allows us to communicate quickly and efficiently. The other thing is all the integrations that Everbridge affords us – the integration with International SOS, integration with our global access control system, and the ability to very quickly identify who is in the area of the impact and push notifications to them.”
“The internal communications tools brighten the office making it more vibrant. It has positively impacted staff engagement levels and brand alignment.”
“We needed clearer response plans on which we could rely should a significant incident occur. We also wanted to improve on the manual communication methods we had been using to reach staff during incidents.”
“We’re finally getting the message cut through that’s so essential for our employees, and ultimately for the patients we care for.”
“We’ve seen a real improvement in employee engagement. It’s definitely given a lift to internal comms in our contact center.”
“The Survey tool is a great benchmarking tool.”
“There are so many roles that we’ve had to take on throughout the pandemic from pairing with the health department to guide our county through initial COVID response to establishing testing and vaccination centers, We needed to leverage technologies as much as possible, and really put Everbridge to the test, using the tool in more ways than we ever would’ve thought.”
“The Everbridge tool directly enhances customer satisfaction, reduces overall risk and enhances operational safety and efficiency. The key is that vehicle operators feel that they are heard. This unique use of Everbridge taps into the eyes and ears on the road and fills a gap in the transit industry particularly in serving individuals with disabilities.”
“One of the major benefits of this system is real-time. You have a lot of control over when, who and how to send these messages to.”
"Staff now feel reassured that IT problems are being worked on and a resolution is near. They are more aware, better informed and have a reduced need to reach out to the Helpdesk for updates.”
“If I had to rate [Everbridge Engage] on a scale of 1 to 10, it would be an 8. I’ve already talked about it to colleagues internally and other subsidiaries and BNP.”
“Without Everbridge, our communications would not have been nearly as robust, nor effective. Our team was benefitted greatly by the Everbridge tool.”
“It’s a simple but effective way to promote our culture of sustainability, We change the wallpaper designs every week - an easy, automated process. These are great for promoting awareness without boring the students by showing the same thing.”
“Our Resilience team has an ambitious target to reach 90% of staff and secure a 70% response rate when any critical event occurs. During a June 2020 earthquake in Mexico, our team reached 100% of the 400 employees affected with a 70%+ response rate in 20 minutes with the help of Everbridge. As another example, during the early stages of COVID-19 in the Republic of Korea, our local management team saw the potential for a spike in cases and swiftly created a daily pandemic check-in to continually monitor the health and work arrangements of its employees. This poll has occurred every day for 7 months and is still receiving a 90%+ response rate.”