51 ETQ Testimonials

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  • "We have gone from all of these legacy apps to one enterprise application that has over 30 different integrations to our ERP and our manufacturing execution systems, even our legacy mainframe systems. Today, we are pushing a lot of data to our data lake and doing some interesting analytics work, thanks to this unified view of our data. Life has become simpler, especially for the IT team."

  • “[Lumileds] started with the standard ETQ Reliance Platform Document Control and Audits Management applications. Soon, however, the power of Reliance’s flexibility and ability to conform its quality systems to any customer business processes became apparent.”

  • “One of the great things about Reliance is you can use it both out of the box, and to easily build and configure anything you might need. It is very flexible, and it works everywhere.”

  • "As a Reliance Administrator, I love how scalable and customizable ETQ Reliance is. I also love how easy it is to integrate features and data from other modules and outside the platform."

  • "The SMS is Web-based and allows pilots, maintenance, ground crew, and others to log incidents from virtually anywhere in the world and have that data immediately available in the SMS system."

  • "Today, nothing falls through the cracks or gets lost in paper forms, and we are able to use Reliance’s CAPA module to track how long it takes to close out a corrective action and see improvement in resolution times."

  • "Our priority was to focus on the ISO, those core applications — then look at [the] product — and material-related applications and how to implement those."

  • "We needed an electronic solution. Constantly moving paper around the building trying to get everyone to sign — with the risk of losing it — was not a sustainable process."

  • "ETQ serves as a hub for operational excellence, reducing the time and cost of dual entry by pushing and pulling data from SAP, Office 365, and other existing systems. ETQ also has centralized customer satisfaction information, allowing Materion staffers to view and analyze trends at all levels of the organization."

  • "Having a paper-based QMS was a real challenge during the pandemic. As the world evolved with working patterns – more people working at home and hybrid working – having an electronic system made for a more compliant process that reflected these adaptations and improved our environmental impact at the same time."

  • “It’s critical for us to keep strong relationships with our suppliers. For example, if we have single points of failure, we have some specialized materials that, ultimately, we work closely with our suppliers to define. So that relationship is really important to us to ensure we’re continuing to see a consistent level of quality and being able to react promptly when we do see dips within that.”

  • "Reliance stood out because the software is based on quality management best practices— yet workflows, forms, sections, fields, reports and even the look-and-feel of the systems can be configured without programming."

  • "We felt your personal connection to our success through our engagement."

  • “[Lumileds] started with the standard ETQ Reliance Platform Document Control and Audits Management applications. Soon, however, the power of Reliance’s flexibility and ability to conform its quality systems to any customer business processes became apparent.”

  • “I think what made ETQ Reliance stand out in the end, was its broad range of features and ability to be configured, which will enable us to change our system as our company grows and expands.”