51 ETQ Testimonials

“I think what made ETQ Reliance stand out in the end, was its broad range of features and ability to be configured, which will enable us to change our system as our company grows and expands.”

"Greater customer satisfaction is truly the goal of Herman Miller’s strategic thrust, and ETQ is [the] backbone of that strategic thrust. It allows for the documentation, training, and execution of work from consistent and shared information across all divisions, and provides databases to store information, which can be shared enterprise-wide. It facilitates continuous improvement to our business processes. It provides important metrics relative to our business processes so that improvement needs are visible, and continuous improvement tracked for effectiveness. To boil these advantages down into a dollar amount could probably be done, however, oversimplification of Herman Miller’s gains through using ETQ serves no purpose."

“One of the great things about Reliance is you can use it both out of the box, and to easily build and configure anything you might need. It is very flexible, and it works everywhere.”

"ETQ Academy is the most comprehensive training solution to support a QMS tool that I have ever seen in my 22 plus years of dealing directly with QMS Software."

"Reliance has led to almost $10 to $12 million of productivity gains in the last nine years."

"ETQ Reliance is an extremely powerful tool. The ability to adapt to not only internal changes but external changes is something that we absolutely needed. We interface internally within ETQ and also externally with Oracle, our warranty system, and our PLM system. Together this system has become the hub of our quality management system."

“KCC retired 630 separate QMS tools and now operate with one global, harmonized ETQ QMS. This and tighter supplier quality management has delivered an 80% improvement in new product introduction cycle times.”

"[ETQ] Reliance is our secret weapon.”

“ETQ is an extremely powerful tool, and its ability to adapt to internal and external changes is something we absolutely needed. ETQ has become the hub of our quality management system.”

"Innovation is becoming obviously a huge focus. As a 100-year-old startup, as we like to call ourselves, our focus is on how to spend more time on value-added opportunities so that people don't have to spend as much time pushing paper. By simply redesigning our nonconformance process to be more streamlined and simplified, we're allowing 50 of our quality team members to focus on higher-value activities."

“One of our main challenges was that we needed a multi-site implementation. Most of the employees at our French, Bulgarian and Italian sites didn't speak English, so this was a big challenge. Another challenge was the wide range of regulations and standards to comply with due to the different site’s locations and different countries.”

"ETQ makes it a goal to comply with the voice of their customers because they continue to support more languages and create smart device integration in a fast paced business world. ETQ is a good solution for companies looking to have a global Quality Systems."

“For Assent Compliance, the implementation was a simple and effective process. The ability to use the pre-configuration spreadsheet to identify our configuration needs was extremely helpful."

“The flexibility and capability to adjust to changes in our business is the critical piece of Reliance for us.”

"As a Reliance Administrator, I love how scalable and customizable ETQ Reliance is. I also love how easy it is to integrate features and data from other modules and outside the platform."