"When people don’t feel good, they don’t want to sit around in a waiting room; it’s always more convenient to wait at home. So, [online check-in] is one of my favorite features. Again, [it's about] making it more accessible to consumers for when they need healthcare."

"ER Express is by far our best vendor out of all the (EMR) partners…they contribute to our overall success not only because of their Athena integration, but also and more importantly because of the attention and response they have consistently provided over the past 4-5 years."