1078 Epicor Testimonials

"Since we converted from CS2000 to Eagle,we have more capabilities. Eagle has functions that help run our business better. It's a great change."

“By rolling out Epicor ERP at the group level and bringing all the entities within the group under the same ERP umbrella, we have better control of our business and can better plan for the future. In fact, Epicor ERP is at the heart of our growth strategy. Since the deployment, we have been able to roll out our expansion plans, not just in terms of our geographical reach but also in terms of our product portfolio-an advantage for both us and our loyal customers.”

"Cost is our main driver. In order to compete, we have to understand where we can and can’t cut costs, while also making sure we are selling our customers on the quality of our products. We didn’t have this visibility before Epicor."

"What do I love about Epicor ECM? No paper. As a municipal entity, we have to abide by specified retention requirements for documents. In the past we to manually find documents stored in bankers’ boxes with ‘destroy by’ dates. We can now dispose of documents quickly and easily, without digging through dusty boxes."

"Our partnership with Epicor Inventory Planning & Optimization has been remarkable, evolving over three years with continuous support and delivering exactly what we need. The tools empower our sales team, contributing not just to forecast accuracy but also to elevated customer satisfaction and on-time deliveries. The collaborative tools, advanced analytics, and seamless integration with our ERP system led us to improved accuracy, optimal inventory levels, and enhanced on-time deliveries."

"Our sales team is incentivized to maintain and improve sales forecast accuracy, and we have the tools to help them succeed. This not only ensures optimal inventory levels but also contributes to improve on-time delivery and higher customer satisfaction."

“Epicor Prophet 21 is our everything. From inventory and accounting to sales and shipping, there is not a component of our business that Epicor doesn’t support.”

“APICO is undergoing a digital transformation. The first step was a rock-solid ERP solution to streamline, accelerate, and automate our manufacturing processes.”

“For any company of a certain size, an automated AP system is critical. It’s grossly inefficient to do it any other way.”

“DocStar helped us to enabled us to shrink the time from invoice receipt to payment from seven to ten days to an average of two days. It also empowered our executives to approve invoices from anywhere. Remote access frees you to be wherever you need to be.”

“In addition, our outside IT resource is planning to retire, which prompted us to look for a smarter solution. The cloud was the answer.”

“We can see if an item is taking too long to pick because of where it’s located, or if a route needs to be adjusted.”

"(With Epicor CPQ), a customer can design their product, pick the color, size, bells, and whistles, and receive a quote. In the end, a nice drawing shows all the parts and custom features."

“Many alternative solutions have a connector to CRM systems, but having a connector to our internal quoting system as well, that was the magic."

“We wanted to move more of our partners and customers to EDI, but our previous platform was limited in terms of visibility and communication. We needed a cloud-based solution that gave us a foundation for the future.”