1081 Epicor Testimonials

"Ultimately, Epicor has met and in many cases, exceeds our expectations. The solution infiltrates every facet of our business and quite simply put, without it we would not operate effectively. We are confident that it will continue to drive efficiencies within our organization and ultimately help drive continued growth."

"We live in an on-demand world. Epicor Knowledge Mentor delivers on-demand support the moment we need it-we can watch it when we want it."

“If you inadvertently reversed a ‘7’ or a ‘2’ when inputting the invoice, it would introduce an error that might take hours on the back end to find.”

"What do I love about Epicor ECM? No paper. As a municipal entity, we have to abide by specified retention requirements for documents. In the past we to manually find documents stored in bankers’ boxes with ‘destroy by’ dates. We can now dispose of documents quickly and easily, without digging through dusty boxes."

"Our partnership with Epicor Inventory Planning & Optimization has been remarkable, evolving over three years with continuous support and delivering exactly what we need. The tools empower our sales team, contributing not just to forecast accuracy but also to elevated customer satisfaction and on-time deliveries. The collaborative tools, advanced analytics, and seamless integration with our ERP system led us to improved accuracy, optimal inventory levels, and enhanced on-time deliveries."

"Our sales team is incentivized to maintain and improve sales forecast accuracy, and we have the tools to help them succeed. This not only ensures optimal inventory levels but also contributes to improve on-time delivery and higher customer satisfaction."

“Epicor Prophet 21 is our everything. From inventory and accounting to sales and shipping, there is not a component of our business that Epicor doesn’t support.”

“APICO is undergoing a digital transformation. The first step was a rock-solid ERP solution to streamline, accelerate, and automate our manufacturing processes.”

“For any company of a certain size, an automated AP system is critical. It’s grossly inefficient to do it any other way.”

“DocStar helped us to enabled us to shrink the time from invoice receipt to payment from seven to ten days to an average of two days. It also empowered our executives to approve invoices from anywhere. Remote access frees you to be wherever you need to be.”

“In addition, our outside IT resource is planning to retire, which prompted us to look for a smarter solution. The cloud was the answer.”

“We can see if an item is taking too long to pick because of where it’s located, or if a route needs to be adjusted.”

"(With Epicor CPQ), a customer can design their product, pick the color, size, bells, and whistles, and receive a quote. In the end, a nice drawing shows all the parts and custom features."

“Many alternative solutions have a connector to CRM systems, but having a connector to our internal quoting system as well, that was the magic."

“We wanted to move more of our partners and customers to EDI, but our previous platform was limited in terms of visibility and communication. We needed a cloud-based solution that gave us a foundation for the future.”