1081 Epicor Testimonials

“Our throughput and the size of the manufacturing plant has grown hugely over the last six or seven years, and our previous solution simply was not capable of growing with us,” Steve Hare divulged. “Epicor helped to enable us to handle that growth by giving us the flexibility and the ability to be able to grow and streamline the processes.”

"BisTrack is the best product on the market. Our business information is far more accurate, and certainly more timely. Quite frankly, we run the business better now."

"With as many pieces of our business that are being touched by Epicor Prophet 21, there are none where we were overpromised. Our expectations are definitely being met."

“We were constrained by a linear, screen-by-screen process. Each selection triggered complex behind-the-scenes logic to determine subsequent options. This structure created chaos in the backend.”

"Implementing Epicor CPQ was seamless. The process was on schedule and delay-free from start to finish, which was fantastic. The Epicor team was very thorough and understood our product and exactly what we needed. They knew precisely what we were talking about, even when we got very specific and granular.

“The web-based configurator had a substantial impact on Graceland’s business, resulting in a 36% increase in lead generation, 52% increase in lead conversions, and a 55% increase in lead-based revenue.”

“We are investing in our IT infrastructure to meet where the world is going, moving people from A-to-Z way more efficiently and cleanly.”

“We needed to modernize to serve our members better.”

“At the same time, a member of our accounting team was retiring. It was an opportunity to be more efficient with a smaller staff.”

“The implementation team was very knowledgeable and responsive, and it led to a successful go-live. The team was quite accommodating, tailoring the training to the needs of our users. This helped us to hit the ground running when we went live, making additional changes with ease. Another huge benefit for us was having a separate non-production environment to support complete end-to-end testing.”

"We didn’t need to be cloud migration experts because Epicor had a critical eye on our data and was there to spearhead test scenarios and validate our environment before going live."

“Our customers can’t afford downtime, and therefore, neither can we, Just as our customers count on us, we count on Epicor Eclipse to keep us operating efficiently and be the best solution partner we can be.”

“Epicor Kinetic deployed in the cloud has the edge in manufacturing and can integrate with Group-level software such as finance and HR. Plus, it's scalable, low-code, and cost-effective for maintenance.”