1081 Epicor Testimonials

"During the early days of the pandemic, one day we were here meeting all together onsite, then 30 days later we had to all work from home. And yet, the need to connect people with training opportunities so they could find gainful employment was tremendous. It was quite a challenge."

“With every associate in the company, right from the security guard to the CEO, using Epicor ERP software, we now all speak the same language. Serving as the backbone of our business, the Epicor EPR solution has given us real-time process control, data integrity, traceability, security, and agility which has allowed us to take better decisions, improve our operations, and ultimately grow our business.”

"Epicor has really helped us restructure our training procedures.With Training on Demand,we went from no formal training program to an exceptional program—still in development of course, but with Epicor's help and new content continuously added, our program is beginning to flourish."

“We were constrained by a linear, screen-by-screen process. Each selection triggered complex behind-the-scenes logic to determine subsequent options. This structure created chaos in the backend.”

"Implementing Epicor CPQ was seamless. The process was on schedule and delay-free from start to finish, which was fantastic. The Epicor team was very thorough and understood our product and exactly what we needed. They knew precisely what we were talking about, even when we got very specific and granular.

“The web-based configurator had a substantial impact on Graceland’s business, resulting in a 36% increase in lead generation, 52% increase in lead conversions, and a 55% increase in lead-based revenue.”

“We are investing in our IT infrastructure to meet where the world is going, moving people from A-to-Z way more efficiently and cleanly.”

“We needed to modernize to serve our members better.”

“At the same time, a member of our accounting team was retiring. It was an opportunity to be more efficient with a smaller staff.”

“The implementation team was very knowledgeable and responsive, and it led to a successful go-live. The team was quite accommodating, tailoring the training to the needs of our users. This helped us to hit the ground running when we went live, making additional changes with ease. Another huge benefit for us was having a separate non-production environment to support complete end-to-end testing.”

"We didn’t need to be cloud migration experts because Epicor had a critical eye on our data and was there to spearhead test scenarios and validate our environment before going live."

“Our customers can’t afford downtime, and therefore, neither can we, Just as our customers count on us, we count on Epicor Eclipse to keep us operating efficiently and be the best solution partner we can be.”

“Epicor Kinetic deployed in the cloud has the edge in manufacturing and can integrate with Group-level software such as finance and HR. Plus, it's scalable, low-code, and cost-effective for maintenance.”