1078 Epicor Testimonials

“The system has greatly improved our business processes. We now have an extremely accurate method for ordering materials, having them here when we need them, and meeting customer deadlines. It has also increased the bottom line by reducing the amount of inventory kept on hand. Previously, we had no way of tracking the shelf life of materials, resulting in way too much stock. Now, we only order what we need for the immediate future.”

"The support from Epicor has really improved over the last two years. We’ve really counted on their conversion team to get us to the next growth stage. I would certainly recommend Epicor to any company considering the implementation of an ERP system. They have not only been customer-focused, but also actively worked with us to ease the transition to our new programs and maximize the enhanced benefits."

"Epicor offers just about everything we need. And because we get our software, service, and support from one place, we save tons of time and can focus on growing as a company."

“We were constrained by a linear, screen-by-screen process. Each selection triggered complex behind-the-scenes logic to determine subsequent options. This structure created chaos in the backend.”

"Implementing Epicor CPQ was seamless. The process was on schedule and delay-free from start to finish, which was fantastic. The Epicor team was very thorough and understood our product and exactly what we needed. They knew precisely what we were talking about, even when we got very specific and granular.

“The web-based configurator had a substantial impact on Graceland’s business, resulting in a 36% increase in lead generation, 52% increase in lead conversions, and a 55% increase in lead-based revenue.”

“We are investing in our IT infrastructure to meet where the world is going, moving people from A-to-Z way more efficiently and cleanly.”

“We needed to modernize to serve our members better.”

“At the same time, a member of our accounting team was retiring. It was an opportunity to be more efficient with a smaller staff.”

“The implementation team was very knowledgeable and responsive, and it led to a successful go-live. The team was quite accommodating, tailoring the training to the needs of our users. This helped us to hit the ground running when we went live, making additional changes with ease. Another huge benefit for us was having a separate non-production environment to support complete end-to-end testing.”