"Our customers notice the difference since we upgraded to Eagle. They find quicker response time and better inventory levels, while we’re cutting costs and streamlining processes."
"Implementing Epicor ERP has helped improve our data accuracy and the flow of information across different departments. Tunas' senior management team can now focus on business growth without worrying about how the IT systems can support it."
“We also want to support what we sell. BisTrack software allows us to cost and bill services in our repairs facilities.”
“In our legacy ERP system, we had a custom tool that we called a sales budget summary. We have a way of looking at all our customers and all the models that each customer buys from us. And then we have both a combination of actual orders and what we predict. So, the forecast for the fiscal year is then coupled with various material and labor costs. It then gives us a picture of what we think the budget for the year will be or what the company will do within the fiscal year from a sales perspective. We have that dialed in in the legacy system. Initially, it was all about re-creating that setup using something in Epicor.”
“We scheduled a full weekend for the switch over but completed it by 3 p.m. Saturday afternoon.”
“Epicor convinced us with their proof of concept for performance and scalability, while the 3D possibilities within the configurator are some of the best in the market. That was another major plus."
“Having consistent underlying calculations and costs driving pricing has been a game-changer for us."
“We had challenges keeping our ERP and connecting systems for the various functional areas up to date. I feared we could lose our data because of the many issues. It was just a constant worry.”
"Etisoft wanted to partner with Epicor because of its knowledge and expertise in EDI and the detailed, hands-on support it provides. Also, Data Interchange was the only product on the market that could handle the complex and different document formats coming from our customers."
"It was a good time for me to make a change, and it was nice to come to a company that I was already familiar with and had established relationships."
“As a member of the strategic planning team, we are focused on driving revenue and efficiency through the smart application of technology.”
"Data Interchange’s flexibility, professionalism and comprehensive approach combined with their extensive experience resulted in a solution that fully met our expectations."
“We had three on the short-list, and it was clear that Epicor Eclipse was the best fit for our business by far.”
"We were doing our budgeting process in Excel. This was a labor-intensive and cumbersome process. Coordinating the process took much work among the VPs to get inputs. Reviewing the budgets every month was also a chore. I had to physically go in there every month to get data out of Epicor, update the budgets and actuals, and make the comparison."
“Epicor Kinetic offers unmatched flexibility, customization and personalization, and investment in innovation.”