“BisTrack is one of the top three investments we’ve ever made. It doesn’t produce money the way our equipment and machinery does. It saves money. It lowers our operational costs, and that turns into a gain for us.”
"Signature capture has reduced the number of pick tickets we file to zero, and since there’s no question about whether or not something was signed for, we no longer receive proof of delivery requests."
“When we were assessing solutions, everyone was asking if they could put data into Excel. I would always respond that the goal was not to be using Excel.”
"I don't need to go to the floor and interrupt a production supervisor to determine what happened—it’s all in front of me in Epicor."
“When we run product on a machine, we get reports if something breaks down, if there's an error in the product, or if it simply doesn't meet specifications, I don't need to go to the floor and interrupt a production supervisor to determine what happened—it’s all in front of me in Epicor.”
“This is the scenario where Epicor has made a huge difference, We are now able to optimize our inventory levels at every stage of production.”
"Our teams were able to take a creative hook and put a well-thought out strategy behind it in order to engage dozer customers and attract new ones."
“During the implementation process, the customer-centric approach from Epicor was outstanding—even the smallest end-user request was considered."
"We have achieved a minimum of 10% per year growth in terms of both expanding our customer base and increasing order size. Epicor BisTrack helped enable that growth and has liberated resources to invest in new equipment. We might have gone off the rails without Epicor, but now we’re able to power ahead, knowing we’re going in the right direction."
"There is absolutely no way we can walk away from the benefits we are seeing and the transparency we have gained across our organization."
“Our robust CPQ solution empowers our sales and dealers to showcase and easily configure our wide range of products.”
“We now have the tools to better understand the opportunities in the marketplace today as we continue to utilize the data to identify new opportunities to expand our customer base."
“Epicor meets all the needs of the business in one package, so we’re not forced to be in a situation where we’ve got a separate accounting, sales, and inventory software, It’s all encompassing and manages all areas of our business."
“As a small company, having a top-notch software program helps us compete with the bigger companies in the marketplace, Moving to the cloud with Prophet 21 takes away the cost and burden of maintaining our server and allows us to fully focus on the business. We’re now able to access the system anywhere— allowing us to be more productive."
"We shut down our old system on Friday and started the WWMS on Monday, and not one customer of ours knew we had implemented a new system—it was an easy transition.”